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    Cloud VMS Configuration: How to set up a Customer Traffic Report?

    Customer Traffic Report

     

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    For increased business transparency & optimization.

    Using the latest in security camera and advanced technology, like Bosch Intelligent Video Analysis, visitor traffic at your customer’s sites is monitored, analyzed and processed at Bosch Security Cloud. Bosch Security Cloud generates detailed reports which provide insight into day-to-day business and help improve efficiency and business performance.

    Note: To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.

    Please follow below steps to set up a Customer Traffic Report.

     

    Step-by-step guide:

     

    1. Add the camera to the Cloud VMS as Installer or Integrator

     

    Please follow the related article to add a camera to Cloud VMS:

     

    2. Configure the Customer Traffic Report as Integrator or Config Agent:

     

    To configure the Customer Traffic Report, perform the following steps:

     

    2.1 Add the camera to a Site

     

    1. Open Cloud VMS Configuration website (/config), log on as Integrator or Config Agent.

    2. Enter the related Account - or create a new Account for the customer.

    3. Enter the related Site - or create a new Site.

    Central_Support_1-1638874345919.png

     

    4. Click '+' button to add the camera to this Site.

    5. Please follow the related article to add a camera to CBS:

    6. Rename the device (camera) and click 'Save Changes'.

    7. If trouble and tamper warnings should be sent to the Monitoring Center, select the requested options and click 'Save Changes'.

    Central_Support_2-1638874387052.png

     

    8. Click tab 'Channels' and set a Reference Image.

    9. Rename the channel and click 'Save Changes'.

     

    2.2 Configure the Customer Traffic Report Service

     

    1. Open Cloud VMS Configuration website (/config), log in as Integrator or Config Agent.

    2. Enter the related Account.

    3. Click tab 'Services'.

    4. Click '+' button to add a Service.

    5. Select Service Type 'Customer Traffic Report' and give the Service a descriptive name.

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    6. Select the Device (camera)

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    7. Click 'Create'.

     

    2.3 Configure the Counter

     

    1. Open Cloud VMS Configuration website (/config), log in as Integrator or Config Agent.

    2. Enter the related Account.

    3. Click tab 'Services' and select the above added Customer Traffic Report.

    4. Click 'Configure counting in camera', the Device page > Settings > VCA opens.

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    5. In VCA configuration select 'Profile #1', select Analysis type 'Intelligent Video Analytics' or 'Essential Video Analytics' and click button 'Configuration'.

    Central_Support_6-1638874532195.png

     

    6. In tab 'Tasks' click button 'New'.

    7. Select 'Counter' and click 'OK'.

    Central_Support_7-1638874577476.png

     

    8. Select 'Crossing lines' and click 'Next'.

    Central_Support_8-1638874607383.png

     

    9. Add a new line, configure direction, set a Debounce time of 0.10 s, then click 'Next'.

    Central_Support_9-1638874644572.png

     

    10. Type a descriptive Counter name and click 'Next'.

    Central_Support_10-1638874689982.png

     

    11. Select 'Restart counting' and click 'Finish'.

    Central_Support_11-1638874728652.png

     

    12. Click 'Set' to save the VCA configuration, then close the Device page.

    Central_Support_12-1638874755094.png

     

    Note: VCA Configuration remotely through the camera website is only supported if

    • Internet Explorer 11 is used, and
    • Bosch Video SDK is installed, and
    • Active X components are enabled in the browser.

    If this is not possible, VCA configuration needs to be done with Bosch Configuration Manager in the local network.

     

    3. Verify the Customer Traffic Report as Customer

     

    To verify the Customer Traffic Report perform the following steps:

    1. Open Cloud VMS Reporting website (/report), log in as Account User.

    2. Trigger the above configured counter and check the updated counter value.

    Central_Support_13-1638874799173.png

     

    Note: The counter values are pulled from the camera to the Cloud VMS system every 15 minutes. Thereby the counter in the camera is reset.

    Note that cameras, which are connected to Cloud VMS through Remote Portal, do not support Customer Traffic Report service. Please use Remote Portal’s Counter Report for these cameras instead.

    Version history
    Revision #:
    3 of 3
    Last update:
    ‎12-14-2021 11:13 AM
    Updated by:
     
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