Bosch Building Technologies

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    3 hours ago
    The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.
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    3 weeks ago
    Check this article and see how to solve if the cameras in Cloud VMS cannot use services activated in Remote Portal. 
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    ‎07-06-2023 11:33 AM
    Bosch Cloud VMS allows event-based and continuous cloud recording of connected cameras.
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    ‎06-30-2023 11:17 AM
    Follow the steps from this article to add a Bosch IP camera to the Cloud VMS.
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    ‎06-29-2023 09:43 AM
    This article explains how you can set up a Virtual Assistant service in Bosch Cloud VMS
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    ‎05-29-2023 01:47 PM
    This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Cloud VMS.
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    ‎05-26-2023 03:47 PM
    To be able to configure Customer Traffic Report service the Bosch IP camera needs to support Intelligent Video Analytics or Essential Video Analytics.
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    ‎05-26-2023 09:37 AM
    Offer your customers remote access to live video streams from all their video surveillance-secured sites from any smart phone or tablet, so they can check in any time, from anywhere.
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    ‎05-15-2023 08:51 AM
    The live view of the camera is loading indefinitely in Cloud VMS Operator Interface > Live View and Investigation Mode and has no streaming video at all.
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    ‎05-08-2023 02:59 PM
    The Virtual Guard service allows your operators to perform scheduled video checks of all key areas at the customer site.
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    ‎05-08-2023 02:45 PM
    Cloud VMS provides an AI Snapshot in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.
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    ‎05-05-2023 08:41 AM
    If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
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    ‎05-04-2023 09:44 AM
    Follow the steps from this article to set up a Live Intervention service in Bosch Cloud VMS
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    ‎04-27-2023 09:56 AM
    Keep an eye on your customers’ sites, and verify on-demand if the site is clear before the personnel enters.
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    ‎04-26-2023 04:13 PM
    This behavior was fixed with the version 2.0.6 of Cloud VMS Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    ‎02-20-2023 03:13 PM
    Cloud VMS has a split user management. The users are created in Cloud VMS related to what they are allowed to access in the system.
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    ‎01-26-2023 08:06 AM
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    ‎01-17-2023 03:15 PM
    This article explains step by step how to export an Alarm Clip and Cloud Recording from VSaaS Cloud VMS to the local PC.
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    ‎11-16-2022 09:44 AM
    Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Cloud VMS
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    ‎11-16-2022 09:41 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Cloud VMS for the "Play audio on device" Action.
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