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    DIPaio 5000 changing MAC address results into invalid expansion licenses

    Possible causes and solution(s)

     

    • Causes

     

    This article will guide you how to remedy invalid expansion licenses on your Bosch Divar IP 5000 all in one. 
     
    Error indication

    Despite that the registration of your additional purchased licenses has been completed successfully. The licenses may become invalid  after a  following reboot. This behavior is caused by switching the MAC address of your teaming interface.

     

    • Solution

     

    In order to prevent such behavior or even to revoke your licenses as they are already invalid,

    Please perform the following steps: 

    Step 1

    Download the attachment MacAddress.zip (2 KB) and provide it locally to your DIP all in one

    Step 2

    Unzip the archive, it should extract two files (setMacAddress.cmd  / setMacAddress.vbs)

    Please do not alter or move the files!

    Step 3

    Open the command prompt (CMD) as administrator, e.g.  right-click on the windows button and click on Command Prompt (Admin)

    1.png

    Step 4

    Run the "setMacAddress.cmd",  for this purpose navigate to the location where you have stored the unzipped files  and call   the "setMacAddress.cmd"  file

    •      YOURPATH\setMacAddress.cmd  and hit enter

    2.png

     

    Step 5

    Press the spacebar to continue, after the cursor is blinking again you can close the CMD

    3.png

     

    Step 6

    Reboot your device, in order to complete the task.

    Version history
    Revision #:
    7 of 7
    Last update:
    4 weeks ago
    Updated by:
     
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