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    FLEXIDOME Multi 7000i - Forensic search must be configured for this workstation

    Possible causes and solution(s)

     

    • Causes

     

    There might be problems when you are trying to use the Forensic search function for FLEXIDOME Multi 7000i cameras (FW 8.71.0066) after upgrading from BVMS 10.1 to BVMS 11.1.1.65.

    The message is saying that “Forensic search must be configured for this workstation”:

    Central_Support_0-1681896165086.png

     

    • Solution

     

    BVMS 11.1 Release Note says to use FW 8.30.0082 for CPP 14.1 cameras

    Forensic Search works for CPP 14.1/2 cameras with firmware 8.71.0066 version only by using one of the below patches for the standard and Viewer editions:

    BVMS Professional/ Plus/ Lite 11.1.1.65  BVMS111165_Patch_ForensicSearchCPP13_14Cam_406338.zipCentralSupport_2-1686913010914.gif 
    BVMS Viewer 11.1.1.65   BVMS111165_VWR_Patch_ForensicSearchCPP13_14Cam_406338.zipCentralSupport_3-1686913035623.gif 

     

    Note:

    The issue is fixed in BVMS 12.0 Release Note, shows 8.71.0066 for CPP14.1/2

    ⚠️ Please always make sure of the compatibility between cameras and BVMS version used and be sure that the VCA is properly configured before using the Forensic search option in BVMS.

    Version history
    Last update:
    ‎06-14-2024 03:30 PM
    Updated by:
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