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    Fix black screen and 'Display blanked' message in Live view of AUTODOME camera

    Possible causes and solution(s)

     

    • Causes

     

    The sectors 1-4 are displaying only black screens and the message 'Display blanked' in Live view mode on the web page of the camera.

    For the other sectors, the live video can be seen without any issues.

    1_Fix black screen and 'Display blanked' message in Live view of AUTODOME camera.png

     

    • Solution

     

    This happens when certain sectors are blanked in the camera configuration.

    Therefore, you have to remove the blanking:

    • go to the tab Configuration > Camera > Sectors and remove the tick mark in the Blanking field for the sectors 1-4

    2_Fix black screen and 'Display blanked' message in Live view of AUTODOME camera.png

    See also section 5.12 from page 38 for reference: https://resources-boschsecurity-cdn.azureedge.net/public/documents/AD_IP_starlight_7000_Operation_Ma...)

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎05-09-2022 02:57 PM
    Updated by:
     
    Contributors
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