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    How to Collect Support Data of DIP 6000 R2/ 7000 R2 with SuperDoctor 5 (SD5)?

    Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators.

    The software cand be downloaded from the link below:


    System Requirements


    • Supermicro servers
    • 200 MB free disk space
    • 64 MB available RAM
    • An Ethernet network interface card

    Operating Systems:

    • Red Hat Enterprise Linux Server 5.x (64-bit), 6.x (64-bit), 7.x (64-bit)
    • SUSE Linux Enterprise 11.x (64-bit), 12.x (64-bit)
    • Windows Server 2008 R2 64-bit
    • Windows Server 2012 R2 64-bit
    • Windows Server 2016 64-bit
    • Windows Server 2019 64-bit


    Please follow the steps below and learn how you can collect the Support Data of DIP 6000 R2/ 7000 R2 with SuperDoctor 5 (SD5) software.


    Step-by-step guide


    1.Login to Super Doctor

    Start SuperDoctor from Desktop

    1_Collect Support Data of DIP 6000_ 7000 with SuperDoctor 5 (SD5).png

    If it does not open the Login window, please click on this button and wait

    2_Collect Support Data of DIP 6000_ 7000 with SuperDoctor 5 (SD5).png

    Login into the Webpage with (default) User ADMIN and password ADMIN

    3_Collect Support Data of DIP 6000_ 7000 with SuperDoctor 5 (SD5).png

    2. Check the status of (defect) Hardware

    In SuperDoctor Check the Status from the Hardware you want/need to check, for example PSU and make a screenshot for Bosch Technical Support

    4_Collect Support Data of DIP 6000_ 7000 with SuperDoctor 5 (SD5).png

    3. Please note that the SSD Raid is NOT recognized from SuperDoctor and therefore is always faulty.

    For SSD check, there is the Intel Rapid Storage Tool

    5_Collect Support Data of DIP 6000_ 7000 with SuperDoctor 5 (SD5).png

    4. Generate the following logs from the “Report” tab:
    a. System Information
    b. Event Log

    Version history
    Last update:
    ‎02-24-2023 04:18 PM
    Updated by: