The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system.
The system will also generate a beeping sound indicating it needs attention:
To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators.
Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance.
This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP . We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
This guide covers the necessary software configuration procedures to recover from the following failure scenarios: One Drive Failure, Two Drive Failure or LSI Controller Card Replacement ( Post Physical Installation)