Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    How to add Bosch IP cameras to Bosch Remote Portal?

    Bosch Remote Portal connects you to your Bosch Security devices from anywhere and lets you perform remote administration and maintenance anytime.

    In this article it is explained in a step-by-step guide how you can register Bosch IP cameras to Bosch Remote Portal. 

     

    Step-by-step guide

     

    Option 1: Register your cameras through camera website

     

    1. Open camera website in local network

    2. Select Configuration

    3. Navigate to Connectivity > Cloud services

    4. In field Cloud-based services switch Operation to On and click Set button

    5. Click Connect to Bosch Remote Portal button

    6. Enter your user name and password of Bosch Remote Portal (Admin or Technician)

    7. Agree to terms & conditions and click Connect > the camera appears in your account in Bosch Remote Portal.

    1 How to add Bosch cameras to Bosch Remote Portal.png

    Notes:

    If an Administrator or Technician belongs to more than one (1) account in Remote Portal, he cannot register devices to Remote Portal, unless he configures the Default Commissioning Company in Remote Portal > User Settings > My Companies.
    The Default Commissioning Company gets activated for 12 hours, but another Default Commissioning Company can be selected earlier.

    In Firmware versions earlier than v.7.70 the camera can be registered to Remote Portal under Network > Advanced tab.

     

    Option 2: Register your cameras through Configuration Manager (bulk commissioning)

     

    1. Start Bosch Configuration Manager in the local network

    2. Authenticate the camera(s) to be added to Bosch Remote Portal in "Devices" or "My Devices" list:

        > Right click > click Set Session Authentication > enter service level user and password > click OK

    Central_Support_0-1639046440487.png

     

    3. (Multi-)Select the cameras to be registered to Bosch Remote Portal in "Devices" or "My Devices" tree

    4. Select Connectivity tab and Cloud services sub tab

    5. Switch Operation to On and click Save

    6. Click Register button

    Central_Support_1-1639046485366.png

     

    7. Enter your user name and password of Bosch Remote Portal (Admin or Technician) and click Connect button

    8. The cameras show ‘Registered’ and appear in your account in Remote Portal.

    Central_Support_2-1639046517206.png

    Note:

    If an Administrator or Technician belongs to more than one (1) account in Remote Portal, he cannot register devices to Remote Portal, unless he configures the Default Commissioning Company in Remote Portal > User Settings > My Companies.
    The Default Commissioning Company gets activated for 12 hours, but another Default Commissioning Company can be selected earlier.

     

    Note: If the cameras fails to become registered to Bosch Remote Portal, please visit the article Troubleshooting Camera Connectivity & Bosch Remote Portal.

     

    book-lightbulb.pngNice to know:

    For a better understanding of using the Bosch Remote Portal, we encourage you to join our online Training from Bosch Building Technologies Academy!

     

    Central_Support_0-1639394498192.png 
    You can also refer to the following YouTube video where you will find the new features of the Project Assistant App (version 1.4), DNS configuration, camera overview page and the Remote Portal configuration.
    Version history
    Revision #:
    4 of 4
    Last update:
    ‎12-13-2021 12:24 PM
    Updated by:
     
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist