If a computer on which VRM Server is started is simultaneously accessed by multiple Configuration Manager programs, this can result in an inconsistent VRM configuration. Ensure that different people do not make changes to the configuration at the same time.
VRM 3.82 version:
VRM 3.83 version:
Please note that the interface for VRM v3.83 has changed on the log collection.
You can also collect the device maintenance logs from the VRM monitor (for VRM 3.50 or newer)