Bosch Building Technologies

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    100% helpful (6/6)
    9 hours ago
    The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have
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    9 hours ago
    The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50
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    yesterday
    This article presents what's new in Video Security 3.7 for Windows, Android and iOS.
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    2 weeks ago
    Are you searching for a specific Firmware/Software version and unsure of what to expect when contacting Central Technical Support? The below information might clarify things for you when you get in contact with Central Technical Support team: The Central Technical Support team will need to: Identify your company and product to open a ticket for your request. Verify if the requested FW/SW version is publicly available or not. If publicly available, they will provide you with the download link for the SW/FW version (e.g.  Download Store or Product Catalogue) If NOT publicly available then, the Central Technical Support team will internally check and depending on the SW/FW version an approval must be requested. The request can be approved or rejected by internal Bosch department. In both cases, you will be informed. Depending on the requested older/special FW/SW versions that are not available on our Download Store website, the following steps could be taken: Central Technical Support will provide you with the "Legacy SW/FW Request Form". You will be required to sign and fill in the "Legacy SW/FW Request Form" with all necessary details and return it to Central Technical Support. The Central Technical Support team will verify whether the form is filled in and signed with all the required details. All information provided on the form must be approved by internal Bosch department before the requested FW/SW version is provided. If the form is filled in as required and approved, then the Central Technical Support team will provide you the link from where the requested SW/FW version can be downloaded. Note: The download link has a limited availability, and this will be communicated to you in advance by the Central Technical Support team. To ensure that your Bosch IP video system is always operating at its best, explore the the Bosch IP Video Firmware Info Brief to find out the latest firmware updates. Please be aware that the Info brief hyperlink is subject to change. To access the latest version, please visit the Download Store, navigate to the Firmware tab, and select Cameras & Encoders. Remember that providing accurate and detailed information can significantly speed up the troubleshooting process and help Bosch Security Systems Central Technical Support team provide you with the best possible assistance.
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    2 weeks ago
    This article is a step-by-step guide about how to Import CSV device list into Config Manager.
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    100% helpful (3/3)
    3 weeks ago
    This attached document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside.
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    4 weeks ago
    This article explains why the Live view shows ‘Authentication failed’ in Video Security App.
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    ‎08-09-2024 03:46 PM
    The Table view provides the option of presenting a summary of specific settings for individually selected devices in the form of a clearly arranged  table.  The content of all main tabs and sub-tabs can be exported in *.csv format.
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    ‎08-06-2024 12:00 PM
    This article describes the method about how you can import a .txt file containing a group of cameras from Configuration Manager in Project Assistant App.
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    ‎08-05-2024 03:18 PM
    Bosch recommends that the operating systems used by the video surveillance system are constantly updated, with a maximum update cycle of 6 months. Windows updates often include fixes for recently discovered security vulnerabilities, such as the Heartbleed SSL vulnerability, which affected millions of computers worldwide.
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    100% helpful (3/3)
    ‎08-01-2024 08:49 AM
    The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.
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    ‎08-01-2024 08:03 AM
    If you are still using BVMS version <9.0 and you want to replace a faulty device without loosing recording, please follow the steps below.
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    ‎07-31-2024 10:54 AM
    Find out from this article what you must verify if multiple VSG instances are installed on the same HW
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    ‎07-26-2024 12:29 PM
    Operator Client helps you display the original full image circle of a panoramic camera, its image dewarped or you can select a point of interest of the image.
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    ‎07-25-2024 02:34 PM
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    ‎07-25-2024 01:52 PM
    Unsupported camera model: Auto-calibration is currently not supported for this camera model. Calibration could produce wrong results or might not work. Why is this message displayed in Configuration Manager?
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    ‎07-25-2024 09:58 AM
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    100% helpful (3/3)
    ‎07-25-2024 09:38 AM
    Find out from this article which Bosch encoders and decoders are compatible with BVMS
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    100% helpful (2/2)
    ‎07-24-2024 11:55 AM
    BVMS Version 10.0: please note that the export mechanisms provided in the BVMS Configuration Client might not export the user-data. Check this article for more details!
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    ‎07-22-2024 03:01 PM
    This document is specifically for DIP-71xx as it's the DIP which supports certain versions of BVMS (regular BVMS installer) and must be updated in a certain order. The document details how to upgrade from BVMS v8 to BVMS v12.0.1.
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