There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!
Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.
Have a look at this article and learn what you should check when your cameras do not record and when going to VSG and recording, it stands that 'ANR not configured' or 'No more blocks available'
This article gives you the solution to fix the behavior when the recording doesn't work for VG4 AutoDome camera and when the Bosch logo is displayed in the cameo
The VRM eXport wizard is a tool that allows you to export video directly from the VRM. This article describes how to use the VRM eXport Wizard. BVMS 10 comes with the VRM eXport Wizard 1.20.0016.
For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated.
One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continuous and alarm recording mode.
Follow this article and find out what to do if the Bosch VRM Monitor page does not open correctly, but instead displays an Error and the video is always Black.