Remote Portal is an useful tool where you can administrate, do remote configuration, remote viewing, remote maintenance and it has a very nice way of adding new features and services solution. It’s a simple way to connect a local camera to the Remote Portal and to the end user interface.
This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.
Article requirements
- Bosch Configuration Manager
- Valid account on Bosch Remote Portal
- Camera
- PC
- Tablet/ mobile phone where Video Security Client (VSC) App is installed
Add camera into Remote Portal
A. Connect camera to the Bosch Cloud
In order to make sure that your camera can connect to the Bosch Cloud, please follow the steps below:
- Open Configuration Manager > My devices > login on your camera with its credentials
- Go to “Connectivity” tab, set Operation to "On", click "Save" and press on “Register” button
![1_How to configure Remote Portal to access your Bosch camera through Video Security App.png 1_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5686iDBF1288793BB3105/image-dimensions/699x215?v=v2)
- Enter your Bosch Remote Portal credentials.
If you have no account yet, go to remote.boschsecurity.com to create one
![2_How to configure Remote Portal to access your Bosch camera through Video Security App.png 2_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5687i620AACAEF3F5A808/image-dimensions/252x220?v=v2)
Now, the camera is connected to the Remote Portal
B. Organize your cameras in Remote Portal in Groups
- Access Remote Portal and login with your Bosch Remote Portal credentials
![3_How to configure Remote Portal to access your Bosch camera through Video Security App.png 3_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5688i1F2816336EA44051/image-size/large?v=v2&px=999)
- Select “Systems” tab. Your camera will be displayed here:
![4_How to configure Remote Portal to access your Bosch camera through Video Security App.png 4_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5689i99DB7CB2A3AC0CC5/image-size/large?v=v2&px=999)
- Then, press "
" button from the bottom right side > click New Group
![5_How to configure Remote Portal to access your Bosch camera through Video Security App.png 5_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5692i49AFCA02B74262EB/image-dimensions/263x478?v=v2)
![6_How to configure Remote Portal to access your Bosch camera through Video Security App.png 6_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5693i09BB84C366EC3E7C/image-dimensions/266x474?v=v2)
- Name the group. You can add the contact person and the physical address where the camera is located > Save
![7_How to configure Remote Portal to access your Bosch camera through Video Security App.png 7_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5694i00D6DE448695F941/image-dimensions/292x406?v=v2)
You will see that there is no connectivity displayed. This is because no camera was added for the new group.
![8_How to configure Remote Portal to access your Bosch camera through Video Security App.png 8_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5695i9967419580F4E9C4/image-dimensions/293x215?v=v2)
- In order to assign the camera to the new group, press on the 3 dots button > press the “Move” button
![9_How to configure Remote Portal to access your Bosch camera through Video Security App.png 9_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5696i2D07B6BDE5F62FA1/image-dimensions/279x199?v=v2)
![10_How to configure Remote Portal to access your Bosch camera through Video Security App.png 10_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5697i90C112D77F82F0F5/image-dimensions/274x200?v=v2)
- Type in the target group name > Save
![11_How to configure Remote Portal to access your Bosch camera through Video Security App.png 11_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5698i4ADB4BDE552C4ADF/image-dimensions/267x362?v=v2)
From this point, the camera is now belonging to the “customer B” group and the connectivity is green.
![12_How to configure Remote Portal to access your Bosch camera through Video Security App.png 12_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5699i76E23499157F21F0/image-dimensions/283x205?v=v2)
C. Add a Customer user to the Remote Connect service
It is important to add the Customer user to the Remote Connect service for every camera so that he is able to display these cameras on the Video Security App.
- Click on the Remote Connect service card > service details page opens
- Click on the "
" button> click Add Customer
- Select the related user > click Save
- Now the Customer user can access the device
![13_How to configure Remote Portal to access your Bosch camera through Video Security App.png 13_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5701iB6833A7C2EB1157B/image-size/large?v=v2&px=999)
D. View camera image via Video Security App
In case you have not yet installed the app, you can find it in Download Area from Bosch Security website.
- Open the App
- Login with your credentials
• Press on the 3 dots button from the top right corner of the App > Select Accounts > Add account > Complete your credentials > Add > You will be connected to the Bosch Remote Portal > Done
![14_How to configure Remote Portal to access your Bosch camera through Video Security App.png 14_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5702iAA81A9347EB4CB2E/image-size/large?v=v2&px=999)
- Select the Group name. In this example “Customer B”
![15_How to configure Remote Portal to access your Bosch camera through Video Security App.png 15_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5703i50D5EAB89A92F0E2/image-dimensions/361x473?v=v2)
- Now, you have the possibility to watch it live. You can also go into recordings, to the PLAYBACK.
![16_How to configure Remote Portal to access your Bosch camera through Video Security App.png 16_How to configure Remote Portal to access your Bosch camera through Video Security App.png](https://community.boschsecurity.com/t5/image/serverpage/image-id/5704i9F84A3830CC0D3C7/image-dimensions/361x470?v=v2)
Note: The same workflow can be used to display a camera on the Windows App "Video Security Client".
If you are using your PC, you need to install Bosch Video Security Client for PC from here.
Useful:
For more information, please refer also to the following YouTube video:
Webinar: Bosch Remote Portal
Or you can register for available Live Webinars on our latest products, technologies, and solutions from here