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Related Products:
BVMS / MVS / VSDK
Overview:
On request from development to provide a dump file from MVS system please follow the steps in the solution section.
Solution:
- Reproduce the issue
- Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article https://community.boschsecurity.com/t5/Security-Video/How-To-create-BVMS-memory-dump/ta-p/7326?advan...
- When application is crashing, do not click any buttons on the appeared error window that will change the program state.
- Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd):
procdump.exe –ma <name of the programm exe> <dump file name>.dmp
In the case of MVS you need to do that for all 4 MVS services:
- Bosch.MVS.SourceProvider.BVMS.Service.exe
- Bosch.MVS.DataStorage.Service.exe
- Bosch.MVS.SourceProvider.MobileCamera.Service.exe
- Bosch.MVS.Transcoder.Service.exe
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