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Bosch Building Technologies

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    How to create Bosch MVS service memory dump

    Related Products:

    BVMS / MVS / VSDK

    Overview:

    On request from development to provide a dump file from MVS system please follow the steps in the solution section.

    Solution:

    1. Reproduce the issue
    2. Download the Microsoft debugger procdump (https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx). The procdump tool is also attaced to the article https://community.boschsecurity.com/t5/Security-Video/How-To-create-BVMS-memory-dump/ta-p/7326?advan... 
    3. When application is crashing, do not click any buttons on the appeared error window that will change the program state.
    4. Run the procdump.exe from the directory where you copied the tool with following command line (Start - cmd):

    procdump.exe –ma <name of the programm exe> <dump file name>.dmp

    In the case of MVS you need to do that for all 4 MVS services:

    - Bosch.MVS.SourceProvider.BVMS.Service.exe

    - Bosch.MVS.DataStorage.Service.exe

    - Bosch.MVS.SourceProvider.MobileCamera.Service.exe

    - Bosch.MVS.Transcoder.Service.exe

    Version history
    Revision #:
    3 of 3
    Last update:
    ‎04-26-2019 11:03 AM
    Updated by:
     
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