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    How to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC?

    Alarm Management by Bosch can be used directly by end customers as self-monitoring service or by Security Operation Centers (SOCs).

    In this article it is presented how you can export an alarm clip from Alarm Management to the local PC.

    🛈 Please consider this article before proceeding with this step-by-step guide: Difference Between Cloud Storage and Event alarm clip


    Step-by-step guide


    Export of Alarm Clips

    1. Login to the Alarm Management Eventmonitor

    2. By clicking on an event from the Event List, the Operator Interface will be displayed:



    3. The event clips will be uploading from the camera 

    To export an alarm clip, click on the play button and then you can simply right click on the video you would like to export and select Save video as...



    Select the location where the mp4 file will be exported > click Save

    The clip will be exported as an .mp4 file:



    Export of Cloud Recording

    Another 2 ways to export a clip is from Investigation Mode or by accessing the camera from the Live Views menu.


    1. Investigation Mode

    By clicking on the "Investigate" button, you will be redirected to the video you have selected.

    Scroll the timeline and search for the moment you would like to export the clip and clickCentralSupport_4-1673963798662.png



    Type in the number of seconds before and after the event (how long the clips you want to be) and click on the Create Clip> button.


    The .mp4 file will be exported.


    2. Live Views menu

    1. Go to the Live Views menu and select the Site where the camera is located for which you want to export the Cloud Recording for it:



    2. After selecting your camera, its Live view will be displayed on the left side:



    3. Hover on the Live view image and move the timeline to select the start time when you want the clip to be exported:



    4. ClickCentralSupport_13-1673964296702.png  and type in the number of seconds for your Clip and select "Create clip>"



    The .mp4 file will be exported.



    You can refer to the following video where you will see how to handle an event as an operator (in the Event Monitor):


    Version history
    Last update:
    ‎09-25-2023 09:15 AM
    Updated by: