Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    How to give user access to specific cameras in Bosch Remote Portal?

    Bosch Remote Portal lets you manage which individual user can remotely access and configure particular cameras.

    Per default a Technician user can access all unrestricted groups and cameras. The Technician can further access all restricted groups and cameras to which he is added to.

    This article describes how you can add and grant a Technician user permission on a specific group or camera.

    Article requirements

     

    Step-by-step guide

     

    1.Once authenticated in the Bosch Remote Portal, select the name of the group where the camera was added or press directly on the camera's name from the "System" tab.

    In this example, “Customer B" group:

    Central_Support_0-1733924315204.png

     

    2. Press on the “+” button > Add Technician

    Central_Support_1-1733924341087.png

     

    3. Search or type the email address of the Technician user > Save

    Central_Support_2-1733924364324.png

     

    4. Now the Technician user is added to the group and he can access all cameras of this group.


    Good to know: If the e-mail address doesn’t appear, please go to “User Management" tab > press “+” > New Technician and type the details of the user

    Central_Support_3-1733924395693.png

     

    Follow the link below if you want to know:

     

    For more information, please refer also to the following YouTube video:

     Central_Support_0-1629181686858.png Webinar: Bosch Remote Portal

    Or you can register for available Live Webinars on our latest products, technologies, and solutions from here

    Version history
    Last update:
    2 weeks ago
    Updated by:
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist