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    How to rebuild RAID 5 after replacing a damaged HDD on the RAID 5 pool of the DIP AIO 7000 gen4?

    A How-to video is available on the DIVAR IP AIO playlist on YouTube and in the DIP AIO technical certification training; ”Installing a storage hard drive”, as well as a chapter in the User Manual titled “Replacing a faulty hard drive and configuring a new hard drive” exactly detailing these steps.
    The following instruction describes how to proceed to rebuild the RAID 5 after replacing a damaged HDD on the RAID 5 pool of the DIVAR IP all-in-one 7000 4th generation.

    Requirements

    • A Bosch DIVAR IP all-in-one 7000 system is in place. 
    • A new compatible HDD was used to replace the damaged HDD in the RAID pool. 

    note.png WARNING

    A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.

     

    📚Overview:

     

    Step-by-step guide

     

    Replacing the damaged HDD


    1. To open the RAID Manager in a browser, simply click the "Launch LSA" shortcut on the Windows desktop.

    Central_Support_0-1731065073253.png

     

    2. Navigate to the main page and click on "Sign In" under "Remote Server Discovery."

    Central_Support_1-1731065096580.png

     

    3. Enter the BVRAdmin username and password, and then click the "Sign In" button to proceed.

    Central_Support_2-1731065124708.png

     

    4. You can see that a drive has failed right away. From this screen you can check out the event log, check the diagnostics, silence the alarm of the degraded RAID array, and figure out which drive is broken. 

    5. To proceed, click on the "Select Controller" option at the top, and then click on MegaRAID 9560-16i to access the configuration.

    Central_Support_3-1731065149985.png

     

    6. The faulty HDD will be displayed under "Drives" with a red LED indicator. You can remove the damaged HDD without shutting down, as the system supports hot swap.
    Note: If you need to physically confirm the faulty HDD, you can select the "Start Locate" option to activate the red LED on the HDD.

    Central_Support_4-1731065182179.png

     

    7. After determining which drive is broken and replacing it with a suitable BOSCH-supplied replacement, the critical state doesn’t go away right at that moment. First the array needs to be rebuilt. This can take a long time, but the start and end of the rebuild are found in the event logs. No further actions are required.

    Central_Support_5-1731065210985.png

     

    8. Once the rebuild process is complete, the alert will automatically disappear and the status will show no alerts, with a green check mark next to the RAID Controller's name.

    Central_Support_6-1731065250592.png

     

    If adding the new HDD doesn’t start the rebuild automatically

     

    1. In some cases, a drive does not rebuild on its own and needs to be told to rebuild. To do this, select the RAID Controller MegaRAID 9560-16i, then choose "Drives" and "Unconfigured Drives." Click on the checkbox of the faulty HDD with the status "Unconfigured Bad" and then select the option "Make Unconfigured Good".

    Make sure to only do this after replacing with a known good drive, doing this with a broken drive will only postpone the inevitable!

    Central_Support_7-1731065285585.png

     

    2. Confirm the inserted drive is a new drive & can be used to rebuild:
    Select the "Confirm" checkbox and then click on "Yes, Make Unconfigured Good."

    Central_Support_8-1731065325912.png

     

    3. The system will automatically begin clearing the HDD and start the rebuilding process. No further actions are needed.

    Central_Support_9-1731065350902.png

     

    4. After the rebuild is complete, the alert will automatically disappear, and the status will be as in the screenshot.
    The RAID array is in perfect shape once more.

    Central_Support_10-1731065379834.png

     

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    Version history
    Last update:
    ‎11-08-2024 12:37 PM
    Updated by:
    Contributors
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