There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. This is caused by the incorrect recording mode being set on the VSG instances. There are a few things that usually cause the recording mode to be set incorrectly:
Please note that the correct way to "default" a VSG is to uninstall and reinstall.
Modifying the VRM config file will solve this issue. We need to set this parameter on the VSG via RCP+ (VRM 4.0x and later we have a built-in fix)
You should see some information in XML format.
This should set the correct parameters for the VSG instances so that blocks assign with the correct retention settings.
🚩 Note: We suggest to use HTTPS via the browser and port 8443 for instance 1, 8444 for Instance 2 etc. https:// VSG-IP:8443/rcp.xml?.....