MIC IP ultra 7100i (CPP 7.3 ) –Front end not available after FW upgrade from 7.62.0005 to 7.70.0126

[#1]

Possible causes and solution(s)

Device type

• MIC IP ultra 7100i (CPP7.3)
• Commercial type number MIC-7504-Z12xR

• Causes

• Loss of Front end for a long period of time and only recovers after few reboots when updating a camera from 7.62.003 to 7.80.0128 or any other FWs in-between
• No image once web pages displayed sensor mode switching did not resolve this, factory default did not resolve this either – Factory default via reset in head also did not resolve this.
  
• Power cycling did not work either.

• Solution

The fix was done in FW 7.83. Please upgrade your camera to FW 7.83:
https://downloadstore.boschsecurity.com/FILES/CPP7.3_FW_7.83.0027.fw

Also, the FW 7.84 fixed this issue.