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    WD MSD-064G SD card is not supported in a CPP4 cameras - Lifespan status is unavailable

    Possible causes and solution(s)

     

    • Causes

     

    WD MSD-064G IP SECURITY MICROSD CARD does not support lifespan check for Bosch CPP4 cameras

    Lifespan status is unavailable

    Central_Support_0-1666259785192.png

    * Sandisk and WD are within the same company

     

    • Solution

     

    Given that the CPP4 is an old platform and was aligned with older SD Cards, the IDs and card information that is required for Life span monitoring in not aligned for the newer SD cards. There is no schedule for CPP4 to be fixed.

    This card is not and will not be fully supported in a CPP4

     

    This SD card is supported in CPP6, 7 and 7.3 – you can see the lifespan percentages of the SD-card in the web browser and Configuration Manager.

    * SD card gets supported in Firmware 7.81.0060.

    Central_Support_1-1666259842826.png

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎10-20-2022 11:58 AM
    Updated by:
     
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