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    Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

    Question

     

    When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option.

    This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

     

    Answer

     

    In BVMS Configuration Client, select "Devices" tab and search for your VSG (Video Streaming Gateway).

    • Extend "VRM Devices" menu and select the Streaming Gateway under the Pool menu.
    • Go to "Service" tab > "Advanced" tab > here is the option you are looking for: Debug Logging

     

    VSG debug logging option in Configuration Client to enable  disable it.png

    ⚠️ WARNING!

    After you finished collecting the logs, please DO NOT forget to uncheck the box near the "Debug logging" option.

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    Revision #:
    4 of 4
    Last update:
    ‎04-05-2021 05:03 PM
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