If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.
But which are the system requirements for configuration/ operation purposes of VIDEOJET decoder 3000/ 7000/ 8000?
The table below lists the system requirements of VIDEOJET decoder 3000/ 7000/ 8000 according to the firmware version of the device.
Furthermore, here you will find the supported keyboard with integrated IP Matrix functionality and the monitor outputs for each decoder:
If you need to see how the decoders should be integrated into BVMS, please check the Connection Scenario Table from this article.
See also: IP Matrix 9.60 (VJD‑8000 | VJD‑7513)