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    Why Flexidome IP 5000i IR is showing high temperatures in its Dashboard?

    Question

     

    The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well.

    Is it a cause for concern if the temperature of Flexidome IP 5000i IR (NDI-5503-AL) is higher than other cameras?

    Why Flexidome IP 5000i IR is showing high temperatures in its Dashboard.png

    Answer

     

    • The first temperature is the current internal operating temperature of the camera.
    • The second in parenthesis is the MAX ever lifetime recorded temperature that specific camera had reached.

    These indoor models have a higher temperature than normal because the temperature cannot disperse so easily.

    It’s a normal situation for NDI-5503-AL having an average of 80 degree when running on high performance functions, for example: 5Mp30 / H.265 / EVA / IR illumination

    Don’t be afraid, an icon should appear if the camera is overheating.

     

    Good to know:

    If you notice that the temperature is higher than usual, you can perform a firmware upgrade. This can help in some cases.

    Access downloadstore page and download the CPP file that fits your camera and upgrade it to the latest firmware.

    Version history
    Revision #:
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    Last update:
    ‎04-05-2021 05:16 PM
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