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    Why are the old recordings not removed after setting the retention time (DIVAR Hybrid or Network)?

    Question

     

    Why are the old recordings not removed after setting the retention time (DIVAR Hybrid or Network)?

    Central_Support_0-1692944755418.png

     

    Answer

     

    Note that the recordings are not removed instantly. The recordings will be deleted on the next day at 12:00 AM, after the automatic delete is changed.

    On the next day, you will notice that the old recordings will be deleted and only the defined days of recording will be shown on the timeline.

     

    This example is with "Automatically delete old fields" option set as "Customized" & "5 days". This option was set 1 day before the timeline removed the old recordings:

    Central_Support_1-1692944804821.png

     

    The following article guide describes how to adjust the automatically deleting time of recordings:

    Version history
    Last update:
    ‎08-25-2023 08:28 AM
    Updated by:
    Contributors
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