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    Why aren't the systems showing up on the dashboard in my Remote Portal account?

    Question

     

    Why aren't the systems showing up on the dashboard in my Remote Portal account?

    When connecting to the Remote Portal account > in the Systems menu, there are no cameras displayed on the dashboard. What could be the reason?

    CentralSupport_0-1695796406274.png

     

     

    Answer

     

    Please make sure that you didn't disabled the "Online" filter from your dashboard. If so, please click on the "Online" filter and the systems will be displayed:

    CentralSupport_1-1695796460846.png

     

    This is also applicable for the Offline systems. If you don't see them in the dashboard, make sure that you enable the "Offline" filter.

    CentralSupport_2-1695796514246.png
    Version history
    Last update:
    ‎09-27-2023 08:42 AM
    Updated by:
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