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    What to do if the Operator Client BVMS <v11.0 doesn’t display the image of your device in the cameo?

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    100% helpful (3/3)

    Question

     

    What should you do if you tried to drag an drop the device to the cameo window from BVMS Operator Client and instead having the video, it displays the logical tree, as in the following image:

    1_What to do if you drag and drop your device to the cameo from BVMS 10.1 Operator Client and it does not display the image.png

    Answer

     

    If Display Scaling is changed to anything other than 100%, BVMS 10.1 Operator Client will not allow the camera image to be displayed in its cameo.

    Here is the setting that seems to affect this in 'Display':

    2_What to do if you drag and drop your device to the cameo from BVMS 10.1 Operator Client and it does not display the image.png

    Search for "Display settings" and change the scale to 100%. This inappropriate behavior of Operator Client will be fixed. 

    Do not increase over 100% because this will happen again.

    3_What to do if you drag and drop your device to the cameo from BVMS 10.1 Operator Client and it does not display the image.png

     

    ⚠️ IMPORTANT:

    Please note that this behavior has been fixed in BVMS 11.0

    Version history
    Last update:
    ‎01-03-2023 03:25 PM
    Updated by:
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