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When Bosch control panels are upgraded either to a larger scale panel (i.e. B5512 to B8512) or to a newer panel type (i.e. D9412G to B9512G) the original program can be still be used by promoting it to the higher type.  Once a panel account is promoted it can never be reverted back to the original, therefore a backup copy should be created prior to promoting.  Panels can only be promoted to higher type panel and not to a lower type. For example the D9412GV4 could not be converted to D7412GV4.  An automatic backup copy of the original account is created by RPS, but only when promoting to either B8512G or B9512G. When promoting the original account to a GV4 or lower account type use the steps below to manually create a back-up copy. How to manually create a backup copy of a panel account: 1.   From the Panel List, select New to create a new panel. 2.   Select Existing from the new panel dialogue to create a new panel account from an existing account. 3.   Select the existing panel account which will be promoted in a later step and press OK. Figure 1 Create new account from existing 4.   Enter a name for the copy of the original panel account and select OK. Figure 2  Save the copy with a similar name How to promote the panel account to a higher version: Note 1: RPS creates a backup copy of the original account only when promoting to B8512G or B9512G. Use the steps above to manually create a copy of the original when promoting to GV4 types or lower. Note 2: Older panel account types must be promoted up to a GV2 account type first before they can be promoted to a higher level. This will require performing the promotion steps two times. 1.   Right click on the panel to promote from the Panel List and select Open Panel Data – View. Figure 3 Open the Panel View 2.   The Panel Data – View page opens, select Edit in the lower left corner. Figure 4 Select panel type to promote the original to 3.   Select the account type to promote the original account to and select OK. 4.   The Caution in figure 5 displays when promoting to the B8512G or B9512G. The box ‘Create account backup before panel upgrade’ should remain checked. Figure 5 Update Process Caution 5.   Select Continue. The process to promote the account takes about a minute to complete. Figure 6 Promoted account added 6.   The promoted panel account is added to the panel list and the process is complete. ... View more

When assigning a point function to an input the FPD-7024 or D7024 panel may respond with “PRGRMMD POINTS EXCEED MAX”.  This message indicates that more than 20 input points have been assigned a point function using a Programmed Loop Response time. There are two options when selecting the Loop Response time in a Point Function: 1- Fast (.5 sec) 2- Programmed When selecting ‘Programmed’, an entry between 1 and 89 seconds is selected for the point response time.  A maximum of 20 points are allowed to be programmed with a response time other than fast. Once this number is exceeded the “PRGRMMD POINTS EXCEED MAX” message will appear. The following notice may be found in the FPD-7024 or D7024 Installation guides: Notice! Up to 20 points can be assigned to point functions that were programmed with a response time other than Fast. If more than 20 points are assigned to functions programmed with a response time other than Fast, then an error message appears: PRGRMMD POINTS EXCEED MAX. Switching a point function from Fast to Programmed can cause this error, depending on how many points reference the point function. ... View more

As with many software programs there are a number of factors which may prevent a program from opening as expected.  This article provides solutions to some of the common issues which may prevent Remote Programming Software from opening. Some common causes for RPS failing to open are: Anti-Virus Software running while RPS is installed. Anti-Virus software is designed detect the presence of malicious files or scripts and to prevent them from running. Important files or scripts may be deemed malicious and blocked during the install and cause RPS to fail to open. Verify any Anti-Virus software is disabled before installing RPS. Firewalls running while RPS is installed. Firewalls are designed to protect the computer by blocking unauthorized access to or from a private computer network. This may block normal operations of RPS such as connecting to the database. Verify any firewalls are disabled before installing RPS. Missing read/write permissions in folders created during installation. Read/write permissions are required in to allow reading and writing to database tables during normal operation. Verify the Windows user performing the installation has administrative privileges required for granting read/write permissions to folders.  Extracting the installation files to the desktop and then executing the installation. File names may exceed the character limit for file names when the installation files are extracted to the desktop. It is recommended to extract the RPS installation files to a folder at the root of the local hard drive. This reduces the number of characters in file names by eliminating the operating systems path to the user’s folder. For example; Path to user’s desktop folder: C:\Windows\Uses\User-name\Desktop\ RPS6.08.200\install files Path from root of local drive: C:\ RPS6.08.200\install files Use a unique name for the folder at the root of the local drive. Avoid naming the folder name ‘RPS’ as a folder with the name RPS is created during the install of RPS. RPS Installs but fails to connect to the database: When Remote Programming Software opens, a secure connection is made to the database which is located in an instance of SQL. An error such as Database connection failed is an indication that connection to SQL was not successful or the database was not accessible. See the article: How to troubleshoot Database Connection Failed error when opening RPS. https://community.boschsecurity.com/t5/Security-Intrusion/How-to-troubleshoot-Database-Connection-Failed-error-when/ta-p/10290 ... View more

The Bosch Account Assistant is a programming tool used to simplify configuring B Series control panels with Remote Programming Software. When a panel account is opened in the Account Assistant view, a step-by-step programming guide is started to configure the most commonly used RPS parameters. Advanced users may prefer the Panel View over the Account Assistant View when programming control panels.  The default account view is set as Account Assistant when creating new users.  Use the following steps to select Account Assistant View or Panel View. 1.   Select Operator List from the front page of RPS. 2.   Right-click on the operator and select View. Figure 1  Right-click the user from the Operator List 3.   Select Edit and then select the Default Account View as Panel View or Account Assistant as needed. Figure 2 Modify Default Account View 4.  Select OK to accept changes.     ... View more

Opening Remote Programming Software initiates a connection with the database it uses, located in SQL. This connection is normally authenticated using SQL Server Authentication, and with the user name [sa] and default password [RPSsql12345]. If this password needs to be changed, for example to meet a domain’s requirements for a more complex password, SQL Server Management Studio is used to make the change. The following steps may be used to change the System Administrator (sa) password in SQL. 1.   Download and install Microsoft SQL Server Management Studio (SSMS). https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-ver15 Go to the SSMS installation page in a browser. Click on Download SSMS (SQL Server Management Studio). Right-click the downloaded SSMS setup file and select Run as Administrator. Follow the on-screen prompts to install SSMS. 3.   Open SQL Server Management Studio. 4.   The Connect to Server dialog opens. Select Windows Authentication and select Connect to log into the server dashboard. 5.   The Object Explorer opens. The SQL Server Instance name opens and several options should expand below it. If the list doesn’t expand, click on the [+] icon to expand it. 6.   Click on the [+] beside Security to expand the folder. 7.   Click on the [+] beside Logins to expand the folder. 8.   Double-click on the user login; [sa].  The properties window for the login [sa] opens. 9.   Enter the new password and enter again to confirm. Note that the default password used in the original install is [RPSsql12345]. 10.  Press OK. ... View more