As part of QMM routine monitoring of field returns, a potential overheating issue for the AUTODOME IP inteox 7000i cameras was observed.
A malfunction in one of the software components controlling the camera's heater was identified on the version 8.12.0005. The malfunction only occurs when the camera is exposed to specific conditions. To eliminate any inconvenience to our customers, FW 8.12.0010 fixes this malfunction. It is available on the Bosch Security Download Store.
The camera FW must be upgraded. to 8.12.0010 or higher.
Do not connect the AUTODOME inteox 7000i camera to the network and configure it while it is still inside the packaging/box.
NOTE: FW version 8.12.0010, is a prerequisite for the process of upgrading to firmware versions 8.40.00029 or higher.