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    How to add a camera with DHCP disabled to Bosch Remote Portal?

    Out of the factory, DHCP is enabled in the Bosch IP camera; therefore the network settings get applied automatically in the camera from the router. Also the cloud connecting mechanism starts automatically for the first 8 hours after the camera is powered up.

    In some customer's network DHCP needs to be disabled and IP addresses are set manually.

    Note: Not firmware specific. This ability is available for all cameras which can be commissioned to Remote Portal (f/w 6.40 and later)

    To be able to deploy such camera with DHCP disabled to Bosch Remote Portal, please perform the following steps.

     

    Step-by-step guide

     

    1. Configure network settings correctly 

     

    • direct in the camera website, with IP Helper tool, with Config manager, etc.
    • Network > Network Access

    - IP address
    - Subnet Mask
    - Gateway
    - DNS Server address

    1 How to add a camera with DHCP disabled to Bosch Remote Portal.png

     

    2. Enable Cloud operation mode

     

    • Network > Advanced

    Set Cloud operation mode to ON and click SET button on the website’s bottom !

    2 How to add a camera with DHCP disabled to Bosch Remote Portal.png

    3 How to add a camera with DHCP disabled to Bosch Remote Portal.png

     

    3. Connect to Remote Portal

     

    • Network > Advanced

    Note: Be sure that you are a Remote Portal user which belongs to one (1) Company in Remote Portal only, or select the Default Commissioning Company.

    4 How to add a camera with DHCP disabled to Bosch Remote Portal.png5 How to add a camera with DHCP disabled to Bosch Remote Portal.png

     

    4. Verify connection to Remote Portal’s Video Relay

     

    • General > User management

    The cloud user dm35.cbs.boschsecurity.com is displayed for EMEA region

    - The cloud user dm161.cbs.boschsecurity.com is displayed for America region

    - The cloud user dm261.cbs.boschsecurity.com is displayed for APR region

    6 How to add a camera with DHCP disabled to Bosch Remote Portal.png

    Version history
    Revision #:
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    Last update:
    ‎05-21-2021 01:30 PM
    Updated by:
     
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