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    How to collect MegaRAID logs for DIVAR IP 6000/7000 R2?

    Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance.

    This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.

     

    Step-by-step guide

     

    1. Double-click on the icon (found on the desktop):

      worddavc1c2a62cde6cf64dffc28cd6d5b76a1f.png

    2. Click on the IP address of the unit (see below).
      You will further be prompted for login credentials. You will need to login using the Windows login information.
      The default credentials are as follows:
      Username: BVRAdmin
      Password: WSS4Bosch

      1_How to collect MegaRAID logs for DIVAR IP 6000-7000 R2.png

    3. Go to the "Log" menu, then select "Save as Text":

      2_How to collect MegaRAID logs for DIVAR IP 6000-7000 R2.png

    4. Save and send the generated .txt log file to the Central Technical Support Team.

    3_How to collect MegaRAID logs for DIVAR IP 6000-7000 R2.png

     

    Good to know:

    If you have been prompted to provide the status of the HDD, go to the "Physical" tab in MegaRAID Storage Manager and make a print screen there.

    4_How to collect MegaRAID logs for DIVAR IP 6000-7000 R2.png

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