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    Is it possible to customize the physical alarm code sent from Alarm Management to the transmitter?

    Question

     

    After configuring multiple Inputs in Alarm Management:

    Central_Support_0-1718867599119.png

     

    Alarms are received with physical code 751 for every input:

    Central_Support_1-1718867631689.png

    Is it possible for the physical code to be either changeable or a different code be sent for each type of alarm (e.g. Magnetic Door contact should have a different code than Door left open)?

     

    Answer

     

    The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized.

    The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.

    Version history
    Last update:
    ‎06-20-2024 09:15 AM
    Updated by:
    Contributors
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