What are the ports and domains of cameras to reach the Bosch Remote Portal for remote viewing?

[#1]

Question

I want to register a camera to Bosch Remote Portal and the client’s network is restricted.

What are the ports and IP addresses needed to be whitelisted for our camera to reach the Remote Portal for remote viewing etc.?

 

Answer

1. Camera connectivity:

On customer site, the camera needs to use the ports and needs to reach the target domains as written in the article Troubleshooting Camera Connectivity & Bosch Remote Portal > Chapter 2: Camera Connectivity

2. Client connectivity:

Ports used from the clients to Bosch Security Cloud:

Port used	Client
443 TCP (HTTPS)	Cloud-based Services websites
Port 42090 TCP	Cloud-based Services websites
Port 42099 TCP	Config Manager Video Security Client

Domains to be reached from the clients

Source	Destination (domain name)	Destination (IP address) *)	Description
Cloud VMS (VSaaS)	Americas: https://161.connect.boschsecurity.com:42090 https://144.connect.boschsecurity.com:42090 Europe: https://61.connect.boschsecurity.com:42090 https://44.connect.boschsecurity.com:42090 Asia/Pacific: https://261.connect.boschsecurity.com:42090	Americas: 34.199.175.212:42090 34.193.252.252:42090 Europe: 18.195.158.176:42090 18.157.239.139:42090 Asia/Pacific: 18.136.164.155:42090	Connection from Cloud VMS (Configuration website and Operator Interface) to Video Relay
Remote Portal	Americas: https://161.connect.boschsecurity.com:42090 https://144.connect.boschsecurity.com:42090 Europe: https://61.connect.boschsecurity.com:42090 https://44.connect.boschsecurity.com:42090 Asia/Pacific: https://261.connect.boschsecurity.com:42090	Americas: 34.199.175.212:42090 34.193.252.252:42090 Europe: 18.195.158.176:42090 18.157.239.139:42090 Asia/Pacific: 18.136.164.155:42090	Connection from Remote Portal (Camera details page) to Video Relay
Config Manager	Americas: https://da161.connect.boschsecurity.com:42099 https://da144.connect.boschsecurity.com:42099 Europe: https://da61.connect.boschsecurity.com:42099 https://da44.connect.boschsecurity.com:42099 Asia/Pacific: https://da261.connect.boschsecurity.com:42099	Americas: 34.199.175.212:42099 34.193.252.252:42099 Europe: 18.195.158.176:42099 18.157.239.139:42099 Asia/Pacific: 18.136.164.155:42099	Connection from Configuration Manager to Video Relay
Video Security Client	Americas: https://da161.connect.boschsecurity.com:42099 https://da144.connect.boschsecurity.com:42099 Europe: https://da61.connect.boschsecurity.com:42099 https://da44.connect.boschsecurity.com:42099 Asia/Pacific: https://da261.connect.boschsecurity.com:42099	Americas: 34.199.175.212:42099 34.193.252.252:42099 Europe: 18.195.158.176:42099 18.157.239.139:42099 Asia/Pacific: 18.136.164.155:42099	Connection from Video Security Client (VSC) to Video Relay

*) Note that public IP addresses might change, only domain names stay fix!