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    Can I change the camera name in Bosch Remote Portal?

    Question

     

    Can I change the camera name in Bosch Remote Portal?

     

    Answer

     

    To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.

      

    To change the Device Name perform the following steps:

    1. In Remote Portal, click the related camera card

    Central_Support_0-1672843060692.png

     

    2. Open the Device page

    Central_Support_1-1672843100480.png

     

    3. Navigate to Configuration > General > Identification

    4. Change Camera name (Device name) > click Set

    Central_Support_2-1672843122768.png

     

    To re-register the camera perform the following steps:

    1. In Bosch Configuration Manager, select Remote Portal icon and logon with your Remote Portal user and password

    Central_Support_0-1640089688155.png

     

    2. Select the camera to re-register

    3. Navigate to Connectivity > Cloud services

    4. Select Re-register to different account

    Central_Support_1-1640089720736.png

     

    5. Register the camera to Remote Portal with the same user and password once again.

    6. In Remote Portal, refresh the website with <F5> key, the changed camera name is displayed.

    Central_Support_3-1672843156696.png

     

    Notes:

    Please visit the article Troubleshooting Camera Connectivity & Bosch Remote Portal if the camera fails to re-register.

    The option to re-register a camera to Remote Portal is available in Configuration Manager v.7.30 and later.

    Version history
    Last update:
    ‎01-04-2023 03:39 PM
    Updated by:
    Contributors
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