Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Can I change the camera name in Bosch Remote Portal?

    Question

     

    Can I change the camera name in Bosch Remote Portal?

     

    Answer

     

    To change the camera name in Remote Portal, you need to change the camera's Device name and then re-register the camera to Remote Portal.

      

    To change the Device Name perform the following steps:

    1. In Remote Portal, click the related camera card

    2. Navigate to Configuration > General > Identification

    3. Change Camera name (Device name) > click Set

     

    To re-register the camera perform the following steps:

    1. In Bosch Configuration Manager, select Remote Portal icon and logon with your Remote Portal user and password

    Central_Support_0-1640089688155.png

     

    2. Select the camera to re-register

    3. Navigate to Connectivity > Cloud services

    4. Select Re-register to different account

    Central_Support_1-1640089720736.png

     

    5. Register the camera to Remote Portal with the same user and password once again.

    6. In Remote Portal, refresh the website with <F5> key, the changed camera name is displayed.

    Central_Support_2-1640089760173.png

     

    Notes:

    Please visit the article Troubleshooting Camera Connectivity & Bosch Remote Portal if the camera fails to re-register.

    The option to re-register a camera to Remote Portal is available in Configuration Manager v.7.30 and later.

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎12-21-2021 02:41 PM
    Updated by:
     
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist