To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
The next business day on-site service level and the parts replacement within 3 business days can only be provided if the respective system has been registered immediately after receipt and installation. Otherwise, service will be provided based on best effort basis.
If you own one of the products below, we recommend that you register your device immediately:
Easy and fast, you can register each product by completing the form online here
Good to know:
You can register multiple units through a single registration form.
This might be possible only if the Physical Address of all your units is the same. Fill in the Serial Numbers (SNs) of the units with ";" between them, rather than wasting time and filling out different registration forms for each one.
Some fields are mandatory and are marked with * and each field has a note in order to help you complete your registration form correctly.
Central Support Team will handle your request in the shortest time.