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    Why the Configuration Client shows red cross for MVS when connecting with iOS device?

    Question

     

    Why the Configuration Client shows red cross for MVS when connecting with iOS device? Central_Support_0-1660894595894.png

     

    Answer

     

    There could be different causes:

    • Cause 1: The Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation is not installed.

    Search the MVS log file for the message Method not allowed with code 405 within the Bosch VMS server log.

    • Solution 1: Activate the Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation.

     

    • Cause 2: The HTTPS binding to the MVS is not configured.
    • Solution 2: Check if you set the HTTPS binding to the MVS application in IIS.

     

    • Cause 3: The connection to the IIS is lost.
    • Solution 3: Check if you can reach the given server-name of MVS in Configuration Client with a ping. If not successful, restore the connection.

     

    • Cause 3: The URI is not starting with HTTPS://
    • Solution 3: Set the URI to HTTPS://...

     

    Please also follow the MVS troubleshooting section of the MVS guide (page 18):

     

    Central_Support_1-1660894674623.png

     Other useful MVS articles:

     

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎08-19-2022 09:43 AM
    Updated by:
     
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