Why the Configuration Client shows red cross for MVS when connecting with iOS device?

[#1]

Question

Why the Configuration Client shows red cross for MVS when connecting with iOS device? 

 

Answer

There could be different causes:

• Cause 1: The Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation is not installed.

Search the MVS log file for the message Method not allowed with code 405 within the Bosch VMS server log.

• Solution 1: Activate the Windows feature Microsoft .Net Framework 3.5.1 – Windows Communication Foundation HTTP Activation.

• Cause 2: The HTTPS binding to the MVS is not configured.
• Solution 2: Check if you set the HTTPS binding to the MVS application in IIS.

• Cause 3: The connection to the IIS is lost.
• Solution 3: Check if you can reach the given server-name of MVS in Configuration Client with a ping. If not successful, restore the connection.

• Cause 3: The URI is not starting with HTTPS://
• Solution 3: Set the URI to HTTPS://...

Please also follow the MVS troubleshooting section of the MVS guide (page 18):

• **Mobile Video Service (azureedge.net)

 Other useful MVS articles:

Title	Link
Where can be found the guide for Adding Mobile Video Service (MVS) to BVMS?	Link
How to create Bosch MVS (mobile video service) memory dump?	Link