Security: Intrusion

Issue Unable to get the token reader to work when the UI is mounted to a metal surface. Solution The IUI-EZ1 cannot  be mounted directly to a metal surface. The UI needs to be separated by at least 3 inches of non-conductive material between the metal surface.

How to correct the Easy Series panel cannot arm the control panel as Occupied. With an interior point faulted, you cannot arm the control panel as Occupied. The control panel indicates that the point is not ready to arm, and that it will bypass the point.

How to access programming in the EZ Series if the installer code is lost.

How to correct the EZ series panel keeps defaulting to stay mode when arming in away mode. Easy Series Arm No Exit

Issue What are the steps to start and end the phone session programming?   Solution   1. House Phone: Press the # key three times, and enter the passcode when prompted. Default ( 5432 ) 2. Outside Phone: Dial the house phone number, and press * key three times when the call is answered, Enter a passcode when prompted 3. Installers Quick Connect: Connect a phone set to the control panel's test post. Press and hold the test button for approximately 15 seconds. Enter a passcode when prompted. Note: To end the phone session, Press the # key repeatedly until the system says "goodbye".