Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    How to configure the Advanced Video View Service?

    Bosch Remote Portal provides the Advanced Video View Service which allows to display live video, replay of recorded video on the camera, and a forensic search on Video Security Client.

    Further the Video Security App can receive Push Alarm Notifications triggered by motion in the camera image, for example.

    This article explains how to configure this service.

     

    To get Push Alarm Notifications working, the following steps need to be performed.

     

    Step-by-step guide

     

    1. Configure your cameras in the local network with Bosch Configuration Manager.

     

    1. Download Bosch Configuration Manager from https://downloadstore.boschsecurity.com and install it on your Windows computer.

    2. Scan the local network and configure your cameras accordingly (e.g. camera name, stream settings, recording settings, motion detection, etc.)

     

    2. Add your cameras to Bosch Remote Portal in the local network with Bosch Configuration Manager.

     

    1. Create your company in Bosch Remote Portal (if not yet done) according to How to create a company's account in Bosch Remote Portal

    2. Multi-select the cameras to be added to Bosch Remote Portal in the camera list > select Connectivity > set Operation to ON and click the Save button.

    3. Click Register and enter your Remote Portal credentials.

     

    Hereby, the following articles might further guide you:

    How to add Bosch IP cameras to Bosch Remote Portal

    Troubleshooting Camera Connectivity & Bosch Remote Portal

     

    3. Group your cameras in Bosch Remote Portal

     

    Group your cameras in Bosch Remote Portal according to your customer's need.

    CentralSupport_0-1693980046576.png

    Hereby, the following article might further guide you:

    How to organize your devices in Groups in Bosch Remote Portal

     

    4. Activate the Advanced Video View service in Remote Portal

     

    1. In Remote Portal select the Service Licenses tab and add the purchased Advanced Video View licenses.

    2. In Account Settings, add the link to your Alarm Management system 

    If you do not have such account, contact:

    CentralSupport_0-1693984360082.png

     

    3. In Systems tab, select the List view in Systems tab and mark the group or single cameras

    CentralSupport_3-1693980677141.png

    4. Click Add Services, mark Advanced Video View, click Next

    CentralSupport_4-1693980715646.png

    5. Select with Auto-Renew, the Alarm Management link should be pre-selected (see above), agree to T&C and click Activate.

    CentralSupport_5-1693980757856.png

     

    5. Request access to Bosch Alarm Management

     

    To get push alarm notifications, contact Bosch Central Support to grant you access to Alarm Management.

    1.  Contact: 

    and provide the following items:

    • Your user name (first name, last name) and your e-mail address
    • Installer company name
    • Account name
    • Site name

    2. Bosch Central Support will create access, and you will receive your credentials to Alarm Management by e-mail.

     

    6. Add your cameras to Bosch Alarm Management and configure the Smart Notification service

     

    1. Logon Alarm Management Configuration with the credentials you received via e-mail.

    2. Add the cameras from Remote Portal to the Site:

       a. In the Site, click the + icon,

       b. Select Remote Portal tab,

       c. Enter your Remote Portal credentials and click Login to Remote Portal,

    CentralSupport_6-1693980818984.png

     d. Select the cameras which you want to add to your site (note the Group hierarchy displayed), and click Add

    CentralSupport_7-1693980854673.png

    3. Create an Account User for the customer > the customer gets an e-mail with credentials from the system.

    CentralSupport_8-1693980959540.png

    4. Create a Smart Notification service,

    CentralSupport_9-1693981019128.png

    5. Configure the triggers (e.g. motion), schedule and select the recipient(s) of the push alarm notifications.

    CentralSupport_10-1693981067464.png

    Hereby, the following articles might further guide you:

    How to add Remote Portal cameras to Bosch Cloud VMS

    How to set up a Smart Notification service in Bosch Cloud VMS

     

    7. Logon Bosch Video Security Client and receive Push Alarm Notifications

     

    1. Download Bosch Video Security Client from https://downloadstore.boschsecurity.com or Apple Store or Google Play and install on your device.

    2. Allow notifications from the VSC app on your device.

    3. In Video Security Client, select Cloud Service and add an account

    CentralSupport_1-1693984434274.png

    4. Select Alarm Management, enter server addressuser name and password and tap Add account

    CentralSupport_2-1693984485265.png

     5. Tap the account to connect to the service, then tap Done, your site is displayed

    CentralSupport_3-1693984559044.png

    6. Tap the site icon to display your cameras (live video), to replay recordings on the camera and to receive push alarm notifications.

     CentralSupport_4-1693984616083.png

     7. Verify the events in the event list

    CentralSupport_5-1693984654370.png

    Note: Push Notifications can only be received on Video Security Client running on iOS and Android, not on its Windows version.

     

     

    Version history
    Last update:
    ‎12-18-2023 10:16 AM
    Updated by:
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist