- Top Results
- VideoView+ 2.0.0
- Document history
- General
- Useful resources
- Prerequisites and operation notes
- Known limitations and issues
- New features
- Fixed issues
- History
VideoView+ 2.0.0
This document contains latest information about the VideoView+ release 2.0.0.
Document history
 This document is valid for all VideoView+ versions. Only the release notes of the latest VideoView+ version are fully updated and contain updates for earlier versions as well. |
|
Date
|
Version
|
Changes
|
|---|---|---|
|
2024-11-25
|
VideoView+ 2.0.0
|
Updated with initial release of VideoView+ service for DIVAR IP and new functionality for VideoView+ for Cameras. |
|
2024-09-13
|
VideoView+ 1.1.0
|
Added release notes for Version 1.1.0, which introduces new functionality incl. accessibility of cloud recordings and several bug fixes. |
|
2024-07-16
|
VideoView+ 1.0.1
|
Added release notes for Version 1.0.1, which Version introduces new functionality and several bug fixes. |
|
2024-04-23
|
VideoView+ 1.0.0
|
Initial version. VideoView+ 1.0.0 is the first version of the VideoView+ service with the initial functionality as of April 2024. |
General
The VideoView+ services provide an easy-to-use and secure solution to remotely access your Bosch IP cameras (VideoView+ for cameras) or DIVAR IP systems (VideoView+ for DIVAR IP), that are connected to Remote Portal, by using Video Security Client/Video Security App. You can access your devices from all over the world and at any time. All camera connections and DIVAR IP connections are outbound and do not require port-forwarding settings. The VideoView+ services enable live remote streaming via Video Security Client as well as replay and export of recorded videos from a DIVAR IP device or an SD card source.
VideoView+ for cameras offers an event notification feature. Together with Alarm Management, a cloud-based monitoring platform provided by Bosch, push event notifications with 10 seconds event clips recorded in the Alarm Management cloud can be received and replayed in Video Security App/Video Security Client. VideoView+ for cameras builds upon the following components Video Security Client/Video Security App, Remote Portal, Alarm Management.
VideoView+ for DIVAR IP uses the Dynamic Transcoding technology. Dynamic Transcoding decodes and re-encodes the data stream to a lower rate bit stream tailored to the bandwidth of the connection. Furthermore, VideoView+ for DIVAR IP allows you to manage ONVIF cameras, connected to a DIVAR IP system, providing live view and access to the recordings. VideoView+ for DIVAR IP builds upon the following components Video Security Client/Video Security App, Remote Portal, BVMS.
Useful resources
- Product catalog (incl. datasheet, service description, application note and more), search for "CBS-MOBILE"
- VideoView+ Training in the Training academy (incl. How-to videos)
- Other related Knowledge Base articles
Prerequisites and operation notes
VideoView+ for cameras
This compatibility list states the minimum required firmware and software versions. Other versions may work but are not certified. All mentioned firmware and software components are available for download in Bosch Download Store.
| Component | Version | Supported VRM version for clip upload |
|---|---|---|
| Camera firmware | ||
| Firmware Platform CPP4 | 7.10.0096 | 3.80 (only unencrypted recording supported) *) |
| Firmware Platform CPP6 | 7.89.0030 | 3.80 (only unencrypted recording supported) *) |
| AVIOTEC (CPP6) | 7.82.0025 | 3.80 (only unencrypted recording supported) *) |
| Firmware Platform CPP7 | 7.89.0030 | 3.80 (only unencrypted recording supported) *) |
| Firmware Platform CPP7.3 | 7.89.0030 | 3.80 (only unencrypted recording supported) *) |
| Firmware Platform CPP13 | 8.91.0028 | - |
| Firmware Platform CPP14 | 9.00.0210 | - |
| Software | ||
| Video Security Client / Video Security App | 3.5.4.450 | - |
* Note: In combination with VRM-based recorder VideoView+ will only get alarm clips displayed in Video Security Client and Video Security App, when recording encryption is disabled on VRM-based recorder. Please ensure that encrypted recording is disabled for VideoView+.
Camera provisioning to Remote Portal
For detailed information how to provision cameras to Remote Portal please refer to the following knowledge base articles How to configure the VideoView+ service incl. push alarms and How to configure the VideoView+for Remote Portal features only
License activation
For information how to add VideoView+ licenses to Remote Portal and activate the VideoView+ service with a license please refer to the following knowledge base articles How to configure the VideoView+ service incl. push alarms and How to configure the VideoView+for Remote Portal features only.
⚠️ Important note: For an easy license management we recommend to create separate Remote Portal accounts for your end customers, otherwise license management will become challenging. Especially with Auto-Renew on it could happen that licenses of a customer A, get assigned to and consumed by cameras of customer B, who never bought a license.
VideoView+ for DIVAR IP
Prerequisites
- All the DIVAR IP all-in-one systems are supported: DIP-52xx, DIP-72xx, DIP-44xx, DIP-64xx, DIP-73xx, DIP-74xx. Older, not "all-in-one" DIVAR IP systems are not supported.
- The DIVAR IP unit is operating under DIVAR IP System Manager 2.3.2 or higher (most current version is preferred); it is configured and running in BVMS Operation mode with BVMS version 12.0.1 or higher. Other operation modes and lower BVMS versions are not supported.
- VRM version is updated locally via DIVAR IP System Manager application, using corresponding Updates SuystemManager package (see corresponding Release Notes) to:
- for BVMS 12.0.1 - VRM 4.21.0037 or higher, approved for this version of BVMS
- for BVMS 12.1 - VRM 4.32.0029 or higher, approved for this version of BVMS
- for BVMS 12.2 - VRM 4.42.0028 or higher, approved for this version of BVMS
- VSC v. 3.7.2 or higher is installed on Windows PC, or mobile Android / iOS device.
- Firmware versions of cameras shall correspond to those supported by respective versions of BVMS and VSC, see their Release Notes.
- Remote Portal users are using SingleKeyID to login to their accounts. Legacy user login with a password is not supported due to higher level of security implemented in the service.
Operation notes
- DIVAR IP System Manager 2.3.2 or higher (most current version is preferred) shall be installed and started. DIVAR IP all-in-one system shall be running in BVMS operation mode.
- Connect the DIVAR IP to a company in Remote Portal in the same way as for Remote System Management service, see Application Note Remote Portal Connectivity in the Product Catalogue.
- Note that several new components, such as for example Health Monitor and Video Connector, and possible mandatory updates will be remotely installed on the DIVAR IP immediately after establishing connection for the first time. This might take several minutes. The update progress can be monitored on the Software packages tab of the local DIVAR IP System Manger application.
- For DIVAR IP all-in-one systems, newly connected to the Remote Portal after 26.11.2024 (initial introduction of the VideoView+ service for DIVAR IP), the most updated at the time of first connection version of the Video Connector will be automatically installed.
- For DIVAR IP all-in-one systems, connected to the Remote Portal prior to that date, the Video Connector can be installed remotely if the Remote System Management service is licensed and active for the DIVAR IP, or it has to be installed or updated locally on the DIVAR IP via DIVAR IP System Manager application, following the steps below:
- To download the Video-Connector 1.0.0 SystemManager package 1.0, or higher, go to https://downloadstore.boschsecurity.com/. Then, under the Software tab, select BVMS Appliances from the list and click Select.
- Locate the Video-Connector_1.0.0_SystemManager_package_1.0.zip, or package file for higher version, from the list of all available software packages, and save it to a storage medium such as a USB stick.
- Unzip the files on the storage medium. Do not change the folder structure of the unzipped files.
- Connect the storage medium to your DIVAR IP system and follow instructions in the Upgrading Software section of, for example, DIVAR IP all-in-one 4000 / 6000 systems User Manuals to install the component on your DIVAR IP.
- Activate the license for the VideoView+ for DIVAR IP service, configure users for the service, and connect with the VSC client/app, as described in the VideoView+ Training in the Training academy (incl. How-to videos)
- Note that Mobile access check-boxes in the User group Application permissions in BVMS shall be active for the BVMS user to be able to use the VideoView+ service for DIVAR IP.
Known limitations and issues
VideoView+ for cameras
- In combination with VRM-based recorder VideoView+ will only get alarm clips displayed in Video Security Client and Video Security App, when recording encryption is disabled on VRM-based recorder. Please ensure that encrypted recording is disabled for VideoView+.
- Only VR cameras supported (VR = Video Relay), means only cameras connected through Remote Portal are supported.
- DL cameras (DL = Device Layer, means cameras which are added with the MAC address directly to Alarm Management) and 3rd party cameras are not supported
- Push notification is not supported for Video Security Client on Windows.
- Video Security Client/ Video Security app version below 3.5.5 does not support entering the server address (Alarm Management url) with "https://". It works only without "https://".
- A license already assigned to a camera can not be revoked and assigned to an other camera without de-commissioning the camera from Remote Portal.
- The mass setting of the auto-renew value after licenses are activated is not supported.
- Multi-imager camera is not supported when Alarm Management account is used in Video Security Client/ Video Security app. In this case live view, replay and forensic search is only supported for the first channel of the multi-imager camera. Push alarm notifications can only be received for the first channel of the multi-imager camera. Multi-imager camera is supported when Remote Portal account is used in Video Security Client/ Video Security app (live view, replay and forensic search).
- No support of mass batch setting the link to an Alarm Management instance after licenses are activated.
-
User can not choose via the UI which license type to activate (trial period, demo license or paid license), instead always the license with the shortest duration and in the order 1. trial, 2. demo, and 3. paid license will be taken from the license pool when adding a license to a camera. The best-practice for free-of-charge demo licenses is to assign them right away to the targeted camera, otherwise the next auto-renewing service will use the demo licenses.
- In Video Security Client/ Video Security app 256 devices are supported per site, 64 devices are recommended per site.
- Video Security Client/ Video Security app can support up to 10.000 cameras per Remote Portal or Alarm Management account, which can be organized in up to 10.000 groups/sites.
VideoView+ for DIVAR IP
- Push notifications are not supported in the initial release.
- Only those cameras that are managed by VRM are available in VSC. This means that for example Live only cameras, or cameras that are connected via Unmanaged sites functionality in BVMS are not supported by this service.
- Every connected DIVAR IP constitutes one site in VSC.
- After selecting a DIVAR IP site for connection in VSC, valid BVMS credentials need to be provided in the next dialogue.
- By default, opening a camera in VSC will try to utilize transcoded connection, if a free transcoder session is available. However, transcoding is not utilized for CPP13 cameras, only Original and Snapshots options are available in VSC.
- For CPP14 cameras, when TLS1.2+ or higher setting is activated, transcoding cannot be achieved. When Automatic stream mode is selected in VSC, it behaves as if transcoder checks available bandwidth, but then falls back to Snapshots. When specifically Transcoded stream mode is selected, it shows "Out of transcoder sessions", while free transcoder sessions might still be available. It is always possible to change stream selection to Snapshots or Original to get the picture.
- Fallback to local video streaming if VSC is located in the same local network as the DIVAR IP when opening its site in VSC, is not part of the initial release.
New features
| ID | |
| CBSINSTALLREQ-147 | VideoView+ for DIVAR IP cloud service initial release with VSC connectivity to DIVAR IPs via Remote Portal, supporting Live view, Recording playback, simple forensic search in VSC |
Fixed issues
| ID | |
| BTVSIAFL-3563 | SSO login improvements: no need to enter the email address during re-login of already defined accounts |
History
VideoView+ 1.1.0
Features
| ID | |
| AIPBL-88 | Playback of cloud recordings via direct link from Video Security Client / Video Security app to cloud recoding web interface for Alarm Management accounts |
| CBSINSTALLREQ-1265 | Option to move service licenses from one Remote Portal account to another |
| CBSINSTALLREQ-1223 | Remote Portal group import in Alarm Management for easier VideoView+ service configuration |
Resolved issues
| ID | |
| BTVSIAFL-3020 | Fixed SSO authentication failure after account creation followed by restart (in VSC) |
| BTVSIAFL-3029 | Fixed SSO account sign out (in VSC) |
VideoView+ 1.0.1
Features
| ID | |
| CBSINSTALLREQ-1054 | VideoView+ license activation possible without the need to set the link to Alarm Management instance |
| AIPBL-550 | Arming & disarming a site in Video Security Client / Video Security app |
Resolved issues
| ID | |
| AIPBL-550 | Site arming/disarming is supported. |
| BTVSIAFL-2791 | Improvements when using multiple accounts in VSC. |
VideoView+ 1.0.0 - Initial Release
Features
| ID | |
| CBSINSTALLREQ-682 | Video view, replay and forensic search in Video Security Client & Video Security app from remote based on VideoView+ license |
|
CBSINSTALLREQ-499 CBSINSTALLREQ-500 AIPBL-332 |
VSC with event list (Windows, iOS and Android) and push alarm notification (only on iOS and Android) incl. 10 sec event clip based on VideoView+ license |
|
CBSINSTALLREQ-500 |
10 sec event clip cloud recording (5 sec pre-alarm & 5 sec post-alarm) with 30 days retention time |
|
CBSINSTALLREQ-582 |
Mass batch activation of VideoView+ service |
|
CBSINSTALLREQ-592 |
Mass batch functionality in Remote Portal to grant selected Customer users video viewing permissions to one or multiple selected cameras |
|
CBSINSTALLREQ-646 |
Option to get customer's IDP integrated for authentication (upon request for corporate customers only) |
|
CBSINSTALLREQ-528 CBSINSTALLREQ-529 |
SingleKey ID support for VideoView+ for authentication |
|
CBSINSTALLREQ-218 |
Migration of cameras from one Remote Portal account (e.g. SI account) to another Remote Portal account (e.g. end customer account) |
Resolved issues
|
ID
|
|
|---|---|
| n.a | n.a. |
