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    Upgrade from BVMS v11.1.1 or v12.1 to v12.2 on DIVAR IP all-in-one 4000 (DIP-44xx) & 6000 (DIP-64xx)

    It is advisable that any actions performed on a Bosch Video Management Server to be done by a trained installer.

    Please join the web-based trainings on Bosch Building Technologies Academy.

    ⚠️ Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application.

    Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.

    • Minimum BVMS version on DIP-44xx & DIP-64xx: BVMS v11.1.1 
    • Update method: System Manager package 

    When updating DIVAR IP appliance (DIVAR IP all-in-one 4000 & 6000), managed by DIVAR IP System Manager, special corresponding packages are required to upgrade BVMS on these devices.

    Central_Support_1-1712646972050.pngCentral_Support_2-1712647000659.png

     

    💡 Good info to know: Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.

    In this article, this is not the case. Given that there are less than ~two years apart between BVMS v11.1.1 and BVMS v12.1, you can upgrade the BVMS directly to the 12.1 version through DIVAR IP System Manager, without any additional steps in between.

    BVMS version release dates:

    1. BVMS 11.1.1 - General availability 2022-06-03
    2. BVMS 12.0 - General availability 2023-03-31
    3. BVMS 12.0.1 - General availability 2023-06-30
    4. BVMS 12.1 - General availability 2023-11-30
    5. BVMS 12.2 - General availability 2024-05-08

     

    📚 Overview:

     

    Installation prerequisites and operation notes

    – The system must be connected to an active network during initial boot and package installation.

    – DIVAR IP System Manager application version 2.1.0 or higher shall be installed and started. For the current latest BVMS version 12.1 it would be recommended to upgrade DIVAR IP System Manager to v2.3.0 

    Central_Support_3-1712647055361.png

     

    Step-by-step guide

     

    1. Upgrade from BVMS 11.1.1 to BVMS 12.1

    Export the configuration from BVMS 11.1.1

     

    Make sure that you have DIVAR IP System Manager installed on your devices. It is recommended to have/ upgrade the DIVAR IP System Manager to v2.3.2

     

    note.png Important

    If you have DIVAR IP System Manager version lower than 2.3.0 running on your system, please be sure that before installing DIVAR IP System Manager v2.3.0, first you uninstall the older version. Otherwise, if you try run directly the DIVAR IP System Manager v2.3.0 installer, it will not allow you to perform the installation properly. If you do that, “System Manager is already installed in this machine” message will be displayed, and the installation will not be finalized.

    Central_Support_0-1714386912998.png

     

    2. Download BVMS 12.1.0 System Manager package 1.0

    and continue to follow the steps as explained below (3-10):


    3. Save the BVMS 12.1.0 System Manager package 1.0 
    and BVMS_12.1.0_Updates_SystemManager_package_1.8 
    to a storage medium such as a USB stick.

    Note: Installing System Manager from any other location than the USB stick is not supported and a factory default might be required!

    4. Unzip the files on the storage medium.

    • Do not change the folder structure of the unzipped files!

    5. Connect the storage medium to your DIVAR IP all-in-one 4000/ 6000 system 

    6. Start the DIVAR IP System Manager application:

    – If you are signed in to Windows with the BVRAdmin administrator account, double click the DIVAR IP System Manager icon on the Windows desktop. The DIVAR IP System Manager application starts.

    – If your system is running in BVMS operation mode, click the DIVAR IP System Manager icon on the BVMS desktop and sign in to the BVRAdmin administrator account. The DIVAR IP System Manager application opens in a full screen dialog box (You can exit the dialog box by pressing ALT + F4).

    7. In the column Software packages Name, click the respective option button (BVMS) to select the software application that you want to upgrade

    8. In the column Available version, select the BVMS 12.1 to which you want to upgrade your software application and then click Next. If applicable, a license agreement dialog box is displayed.

    9. Read and accept the license agreement, then click Install to continue. The installation starts and the installation dialog box shows the installation progress. Do not turn off the system and do not remove the storage media during the installation process.

    10. After all software packages are installed successfully, you will receive the message Installation finished successfully at the top of the page

    11. Import the saved BVMS 11.0 configuration backup in Configuration Client and then > Save > Save and Activate

    note.png Warning

    According to the Release notes (page 5), the upgrade from previous version of BVMS with the BVMS 12.1.0 System Manager package requires a manual system reboot.  

    This fixes the issue of updating the reading of BVMS licensing information, as well as updates BVMS version number indicated on BVMS Desktop.

     

    12. Upgrade from BVMS 12.1.0 or 11.1.1 to BVMS 12.2.0

    info.png Given that there are ~two years apart between BVMS 11.1.1 and BVMS 12.2, you can perform the upgrade directly from BVMS 11.1.1 to BVMS 12.2 by following the steps from 13-21 below.

    • BVMS 12.2 - General availability 2024-05-08
    • BVMS 11.1.1 - General availability 2022-06-03

     

    ⚠️ First, before performing the upgrade to BVMS v12.2.0, please be sure to take into consideration this information.

    Download BVMS_12.2.0_SystemManager_package_1.0

    and continue to follow the steps as explained below (13-21):

    13. Save the BVMS_12.2.0_SystemManager_package_1.0 
    and BVMS_12.2.0_Updates_SystemManager_package_1.2 to a storage medium such as a USB stick.

    Note: Installing System Manager from any other location than the USB stick is not supported and a factory default might be required!

    14. Unzip the files on the storage medium.

    • Do not change the folder structure of the unzipped files!

    15. Connect the storage medium to your DIVAR IP all-in-one 5000/ 7000 system 

    16. Start the DIVAR IP System Manager application:

    – If you are signed in to Windows with the BVRAdmin administrator account, double click the DIVAR IP System Manager icon on the Windows desktop. The DIVAR IP System Manager application starts.

    – If your system is running in BVMS operation mode, click the DIVAR IP System Manager icon on the BVMS desktop and sign in to the BVRAdmin administrator account. The DIVAR IP System Manager application opens in a full screen dialog box (You can exit the dialog box by pressing ALT + F4).

    17. In the column Software packages Name, click the respective option button (BVMS) to select the software application that you want to upgrade

    18. In the column Available version, select the BVMS 12.2 to which you want to upgrade your software application and then click Next. If applicable, a license agreement dialog box is displayed.

    19. Read and accept the license agreement, then click Install to continue. The installation starts and the installation dialog box shows the installation progress. Do not turn off the system and do not remove the storage media during the installation process.

    20. After all software packages are installed successfully, you will receive the message Installation finished successfully at the top of the page

    21. Import the saved BVMS 12.1.0 or 11.1.1 (if you upgraded from this version) configuration backup in Configuration Client and then > Save > Save and Activate

     

    Nice to know.pngNice to know:

    The Initial system setup and Choosing operation mode or Upgrading software instructions in the DIVAR IP all in-one 4000 systems are also available in Installation Manuals and User Manuals, and in the Application Note "DIVAR IP all‑in‑one Remote Portal connectivity".

    When a major software application of the Operation mode is upgraded (for example, BVMS application in the Full video recording and management system, including BVMS, VRM and iSCSI storage Operation mode), corresponding dependent software applications are also upgraded (for example, VRM, VSG, etc.)

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