Bosch Building Technologies

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    Tuesday
    Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Usually, we recommend to upgrade BVMS in steps. Each version should not be more than ~two years apart. This prevents potential issues in the upgrade process.
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    2 weeks ago
    In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.
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    a month ago
    Time zone drop down is greyed out and it's not possible to reconfigure the Time Zone on the DIP-44/64 after installing BVMS 12.1 and enabling UAC.
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    100% helpful (1/1)
    a month ago
    This article contains the list of Security Advisories (SA) to inform you about identified security vulnerabilities in our product or service and proposed solutions.
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    ‎03-04-2024 04:57 PM
    BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎02-08-2024 09:34 AM
    "An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  
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    ‎02-07-2024 01:34 PM
    During the BVMS upgrade from v11.1.1 to v12.0 through System Manager v2.0 on the DIVAR IP 6000 AIO, the software file placed on an external drive is not visible to be installed. What could be the cause?
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    ‎02-07-2024 01:34 PM
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    ‎01-12-2024 09:46 AM
    Learn from this article how to collect RAID Controller Event log, Diagnostics Logs or Server Report of DIP 6000 AIO via LSA for more in-depth troubleshooting, which might be required by Central Technical Support Team.
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    ‎11-06-2023 09:09 AM
    This article presents step-by-step how to check the status of the RAID array via LSA, replace & rebuild the faulty HDD (DIP 6000 AIO).
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    ‎10-12-2023 10:56 AM
    DIP serial number can be found in 2 ways. IPMI information cannot be found within the software and is provided on the device itself. It can be found next to the BMC/IPMI port on the back of the device.
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    ‎10-03-2023 03:26 PM
    This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration
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    ‎06-16-2023 12:27 PM
    This article provides causes and solutions regarding the error code 49 Invalid Credentials when trying to login to LSA management software.
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    ‎06-14-2023 10:47 AM
    This article explains that by pressing ALT+TAB  it is possible to return on the kiosk mode from DIVAR IP System Manager without the need of restarting the unit.  
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    ‎06-05-2023 04:07 PM
    If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.
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    ‎05-19-2023 02:47 PM
    If the IPMI default password is lost, a tool called IPMICFG-Win, available from the SuperMicro website, can be used to recover it.
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    ‎03-22-2023 03:55 PM
    This article shows the blueprints for the three operation modes that the DIVAR IP supports, combined with Remote System Management. They show the capabilities and limitations of Remote System Management in each of the modes.
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    ‎03-07-2023 08:11 AM
    In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.
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    ‎02-10-2023 09:20 AM
    In this article you will find all the steps of the process to recover the DIVAR IP AIO 4000 or 6000 to factory defaults.
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