When using Wheelock / Cooper / Eaton Exceeder LED 3 Strobes and Horn Strobes on a UL Listed Bosch Fire panel a DSM or SM Wheelock Sync Module is required.

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‎02-18-2022 04:02 PM

How to resolve the RPS corrupt configuration?

In cases where RPS configuration cannot be loaded please follow the instructions from this article.

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‎02-16-2022 04:49 PM

Why no fault message is shown on Avenar/FPA controller?

The controller is showing faults but when you access the faults option no errors/fault messages are shown, message 'no suitable element' is shown. Why?

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‎02-16-2022 09:47 AM

How to send command to FPA-OPC server from Softing client?

This guide gives a example of how to check that OPC is receiving commands and transmitting to controller.

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‎12-07-2021 09:17 AM

How to correct the D344-RT Test function is not working?

This is how to troubleshoot where turning the key to the Test position does not put the smoke detector inside the duct enclosure into alarm, which will likely be due to the coil is missing.

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‎11-26-2021 03:36 PM

What are the key parameters used for formation of computer signature (Bosch FSM)?

Any related HW change in the FSM server will lead to license not being valid and will need to be transferred.

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‎10-25-2021 01:49 PM

Who is operator 10000 in Fire panel history?

The operator 10000 is shown when detector fault/ Fire is acknowledged on the controller when no operator is logged in (e.g. Operator 2), by pressing the Acknowledge button.

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