Security: Access Control

Possible solution to transactions Not Displaying in AEC View Activity screen

This describes what triggers the AEC common relay output.

Article describes how to address rkp-2220 onboard readers.

Describes how to setup sounds in rdkypro

The Global I/O's are set up correctly, but will not work on the Readykey Pro system

This article explains a way to determine how many users are logged into ReadyKeyPro simultaneously.

Article answers whether a Eight-bit Word Format Pin Readers works in rdkypro

Describes how to setup a Essex-D8229 in ReadyKeyPro

This article elaborates on the Alarm Monitoring display of an event message, "Failed to Report Expected Event".

How to enable the comm server icon in the taskbar.

Article answers whether rdkypro can integrate with Active Directory.

Rdkypro reader communication loss possible solution

Article addresses AEC Door Contacts and Request to Exits are not Responding

Question Why does Access Easy Controller load an error '4032 – Invalid File Name' when the Custom Logo is uploaded? Answer The custom logo file name is case sensitive. Programs such as Microsoft Paint will set the file extension of the graphic file to upper-case when setting the file name. The file name must have the file extension in lower-case. The exact requirements of the Custom Logo graphic file are below: The graphics file must be in GIF format. The file name of the graphic file name must be CustomLogo.gif (e.g. Take note of the file name, as it is case-sensitive). The file size should remain approximately 144x64 pixels. The file size can not exceed ten kilobytes.

Possible solutions to AEC video playback error

Can I assign an Exit Door function type as a device in the Criteria configuration so that I can trigger a relay for Door Forced Open or Door Held Open?

Article describes how to delete all alarms in rdkypro alarm monitoring screen

Describes troubleshooting unstable communication with hardware in rdkypro

Password restrictions for rdkypro versions prior to 6.4

Describes how to troubleshoot offline readers in rdkypro