Security: Access Control

When trying to access the Access Easy Controller via Microsoft Edge, Chrome or other web browsers, you may get an error, "the connection for this site is not secure", which prevents you from connecting to the AEC.

This article provides you with the response to the question: "if I have a newer AEC firmware version, "2.1.9.x", can I downgrade it to 2.1.8.5?"

You would need to upload firmware 2.1.9.4 FIRST and then you can got to 2.1.9.5

When adding doors in AMS, the software will by default, assign each door strike relay based on the first available unused output on the controller.

This article contains the network ports that the Access Easy Controller (AEC) and Access Easy Master Controller (AEMC) use to communicate on the network.

This article presents what is the compatibility of the ARD-AYCE658 Reader with AEC 2.1.

This article steps through the process of enabling the "pin or card" function in Access Professional Edition

This article explains what does a repeating low tone, high tone, and 1 sec pause mean on the AEC v. 2?

This article explains the message "Door already in use" from AECv2 when trying to delete a reader board

Reader Board 1 has three spare relays and each subsequent Reader Board has four spare relays.

Find out from this article how the Gmail account can be configured in Bosch Access Easy Controller (AEC) 2.1.9.5 

  When logging to Access Management System (AMS), Visitor Management receive an error “Access Denied”.   Cause One possible cause is the user missing a “User profile”, or the User Profile doesn’t have execute rights for Visitor Management.   Solution One possible solution would be the following: Verify the user has a User Profile assigned. In AMS go to Configuration -> Operators and Workstations –> User rights Go to User Profiles, make sure to assign a profile if there is none.   Verify the Profile has execute rights for Visitor Management. Go to User Profiles, make sure the user profile assigned has provisioned the execution rights for Visitor Management. This rights may vary according to the user.   Note: The user and password to log in to Visitor Management are set under the “User account” tab.  

Disclaimer: this guide is intended for Windows advanced users. Knowledge on Windows registry and batch files is highly recommended. If you don’t have knowledge on modifying the Windows registry, do not continue as any mistake can damage the operating system.   Step-by-step guide   This document consists of three parts: Import or create a certificate to the RPS computer Enable Https and configure the certificate binding Import the certificate into AMS server  

Causes One thing that can cause the Identity Server error is the "certificates" not being updated during the installation process. This error can happen on the server or the client.   Solution For a possible resolution to the issue, follow the steps below: On the AMS server navigate to C:\Program Files (x86)\Bosch Sicherheitssysteme\Access Management System\Certificates folder. Right click on the AccessCertificateTool.exe and select "run as administrator".  The following should come up:   Click in the output folder section and another window should come up with "save as" option. Leave everything default and select the save option: Next select the "Generate" option. When it is completed you should see a screen similar to the one below. Select restart and then test visitor management on the server and/or the client again.

Below is a image which gives an overview of the AMC power supply consumption requirements: Typical IClass readers consume .78VA average and slightly over 1VA at maximum. The ARD-FPBEW2-H2 Bio Reader has an average of 7.2 VA average and almost 8VA maximum.

Causes   An HTTP 500 error is an Internal Server Error.  The root cause of the issue in this case is that there is not enough space left in the AEMC storage.   Solution   There is a setting in the AEMC/Allplex system to overcome the insufficient space problem. The user will have to configure the following setting in the server setup --> housekeeping section. You will need to define the number of days to keep the database. The default value is unlimited.   Log into the AEMC/Allplex and select "Server setup" from the options on the left. Then select "Housekeeping" from the options on the top.   Housekeeping Housekeeping allows the user to manage the Activity Log and Audit Log in the system. User can delete the unwanted logs that are no longer required manually as well as to specify the number of days of the logs to be kept in the system and the system will store the logs of only the most recent specified number of days in the system.   How to Use the Auto Housekeep? Choose the number of days of both the Activity Log and Audit Log to be kept in the system. User are given a choice of 30, 60, 90 and 120 days. For example, if user chooses 30 days, the system will automatically delete the Activity and Audit Logs from the system if they are more than 30 days from today's date. User can also choose unlimited, which means the system will not delete the logs from the system.      2. Click on the floppy disk button to save the settings.

Question   What readers are currently supported with AMS   Answer   Below is the "current" list of readers that are supported with AMS. This may be subject to change as more readers are tested and approved.  

This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Access Management System (AMS). This article applies when: - You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team - You want to check if you need to extend the Bosch Assurance Agreement for Access Management System (AMS) for yourself or your customer