What are the configuration options for Bosch IP cameras in Remote Portal?
See below the available options, services and licenses in Bosch Remote Portal
The following configuration options for Bosch IP cameras are provided on the camera details page in Remote Portal:
Upgrade firmware
Open device page (camera website)
Edit camera password
Save and load a camera configuration
Enable Privacy Mode
Verify device states:
In Remote Portal's List View
the firmware can be updated for more than one camera.
Update icon shows available firmware
1. Select firmware update:
2. Then click the Update button,
Note: Before the update starts, Remote Portal shows all devices which are going to be updated, resp. the reason why some devices cannot be updated.
Service
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Features
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Notes
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Remote Connect |
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Remote Connect Lite |
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Remote Alert |
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To add a Customer to Remote Connect service, please perform the following steps as Administrator:
1. Click on the Remote Connect service card > service details page opens
2. Click the + icon
> click Add Customer
3. Select the related user > Click Save.
4. Now the Customer can access the device.
Note: Repeat these steps for all devices the customer wants to access.
To add a subscriber to Remote Alert service, please perform the following steps as Administrator:
1. Click on the Remote Alert service card > service details page opens
2. Click the + icon
> click Add Subscriber
3. Select the related user and the related alert criteria
4. Click Save.
5. Now the subscribers get notifications by e-mail.
The licenses are valid 1 year after activation and usually belong to one (1) device.
Service
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CTN
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Features
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Comment
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Camera Counter Report | CBS-CTRRPT-CAM |
Retrieves and stores camera VCA counter values at regular intervals and provides viewing and export via the Remote Portal. |
Camera Counter Report includes up to 12 counters (from 1 to 12 cameras). For configuring a Camera Counter Report, please visit the article How to configure a Counter Report in Bosch Remote Portal? |
Installed Apps | - | Provides an option for Azena (S&ST) cloud connection and access to the list of installed apps. | The service requires INTEOX camera |
Alarm Management | CBS-ALMGT-CAM | Activates the connection to Bosch Cloud VMS and enables Security Operation Centers (SOC) or end-customers to self-manage alarms in the Bosch Cloud VMS. |
The service requires access to Cloud VMS. *) |
Alarm Transmitter | CBS-ALMGT-CAT | Forward camera events with activated Alarm Management Service in the Bosch Cloud VMS to 3rd party Alarm Automation Platforms. | The service requires access to Cloud VMS. *) |
Alarm Notification | CBS-ALMGT-NOTI1 | Use Alarm Notification to receive VCA events via the Bosch Cloud VMS on your mobile device with the Bosch Site Monitor App. | The service requires access to Cloud VMS. *) |
Cloud Storage |
CBS-EBR-CAM |
Record, store and access video event clips in the Bosch Security Cloud. |
The service requires access to Cloud VMS. *) |
Alarm Monitoring | CBS-MON-CMS | Use Alarm Monitoring to connect cameras to services of certified Monitoring Centers in the Bosch Partner Network. |
The service requires access to Cloud VMS. *) This Service is only available for Bosch Partner CMS'es |
In-Store Analytics |
CBS-INSA-COMBOL CBS-INSA-MERCHL CBS-INSA-OPERAL |
Provides Retailers with customer traffic intelligence to improve in-store experience & service. |
The service requires access to In-Store Analytics application EOL announced. |
Intelligent Traffic Solutions | CBS-ITS-CAM | Transportation Analytics provides data services for traffic authorities to improve safety and operational efficiency. | The service requires access to ITS application; currently only for demo and pilot installations |
Notes:
*) To get access to Cloud VMS and how to configure to Cloud VMS, please visit the related articles.
Alarm Monitoring and demo licenses are available through Cloud-based Services Product Manager or Tech Support.
1. Order the required licenses by Bosch Order desk > You will get an e-mail with the related license codes included.
2. Logon Bosch Remote Portal as Administrator
3. Navigate to Service Licenses tab
4. Click the + icon
> click Add licenses
5. Paste the license information of the e-mail into the text box and click Save
6. Confirm the licenses and click OK
7. The new licenses appear in the Licenses tab.
1. Logon Bosch Remote Portal as Administrator
2. Navigate to Systems tab
3. Select a newly added camera
4. Under Services select any available service and click Add Service button
5. Enable
with Auto-Renew to automatically use next available license after expiration and click Save.
Note: The services need to be activated for every camera.
(with the exception of Counter Report which includes up to 12 counters, from 1 to 12 cameras).
Remote Connect service allows remote configuration of Bosch IP cameras through the cloud with Bosch Configuration Manager.
1. In Configuration Manager click the Remote Portal icon
2. Enter your Remote Portal user and password (Administrator or Technician) > click OK
3. The groups and devices appear on the device list
4. The cameras can be configured from remote.
Notes: