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    Security: Intrusion

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    ‎06-29-2018 05:50 PM
      Issue Symptom The keypad displays Oct. Relay Fault. Probable Cause The octal relay module ( DS7488 ) is defective or the wiring to the module is defective. There is not a DS7488 or a DS7488 has been removed from the system. Solution Check the wiring to the module. Enter the programming mode. This will rescan the options bus and clear the problem. Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,  DS7488
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    ‎06-29-2018 04:14 PM
    Issue Why does an invisible or silent zone activate the alarm output? Solution Probable Cause The output is programmed as "latch on alarm" (0) Possible Solution Program the output to follow zone alarms ( 6 ). Part numbers DS7400X, DS7400, DS7400Xi, DS7400XIVER2, DS7400XIVER3+, DS7400XIVER4+,
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    ‎06-29-2018 03:07 PM
    Issue How can the you Manually Transmit System Status Report? Solution Transmit System Status Report COMMAND 42 allows you to send a report to the CentralStation indicating the current condition of your security system. This report is capable of telling the Central Station if your systemor supervised sub-zone controls, are armed or disarmed, reportsthe condition of primary (AC) power and secondary (battery) powerand indicates the condition of the protective zones (whether azone is normal, in alarm, or in trouble). Always call the Central Station before beginning a StatusReport. If the system is working properly, the Central Stationsends a confirming signal which is shown in the display panelof the Alpha II Command Center. To use COMMAND 42: Ensure that your security system is disarmed. Press the COMMAND bar. The display should show SYSTEM COMMAND Press and release the 4 key. Now press and release the2 key. The display shows TEST= (time display)then holds on STATUS . The display changes to STATUS + whenthe signal is acknowledged by the Central Station. Press theCOMMAND bar or any number key to clear the displayafter test. If SERVICE COM FAIL is displayed at the CommandCenter, or if the acknowledgement signal is not received atthe Central Station, enter your personal passcode to cancelthe test. Call the telephone number of the Central Stationand report a "failure to communicate." Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-28-2018 10:23 PM
    Part numbers D8112, D8112A, D8112E, D8112E1, D8112G, D8112G1, D8112G2
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    ‎06-27-2018 05:58 PM
    Part numbers D2212, D2212B, D2212BE, D2412, D2412U, D2412UE, D2812, D2812U, D2812P
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    ‎06-27-2018 04:20 PM
    ‎06-25-2018 04:15 PM
    What relay configuration setting activates a relay with CMD 47?
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    ‎06-25-2018 03:20 PM
    D7112 Overview: Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher.   Issue   Panel is non responsive to any programming.   Solution   Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher.
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    ‎06-22-2018 09:43 PM
    How to program the test report on a D9000, G Series, or GV2 Series control panel.
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    ‎06-22-2018 08:29 PM
    How to correct the error message  "RAM CARD NOT PRESENT" when updating D5200 handlers.
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    ‎06-22-2018 08:08 PM
    How to correct zones not showing faulted in disarm state on of D4112/D6112 panel keypad. D6112,D4112,D420A (6 led),D620,D636A.
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    ‎06-20-2018 10:34 PM
    Issue When programming the phone number in a D4412/D6412 panel, how would a pause be entered in through keypad programming?   Solution   When a 4 second pause is needed while programming through the keypad, enter in a 13 for the nibble where you would like the pause to occur.
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    ‎06-20-2018 08:41 PM
    How to View Point Status on the DS7240/DS7220 panels. DS7220,DS7240,DS7447I
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    ‎06-20-2018 05:11 PM
    How to properly use T-tapping with MUX devices with the D8125MUX. Is T-tapping acceptable when using MUX devices on the D8125MUX?
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    ‎06-19-2018 10:40 PM
    Issue CMD40 System Trouble Report Codes Display -  COMMAND 40 Solution Keying COMMAND - 4 - 0 at the Command Center will replace the display of zone status on the four left indicator lights with a trouble report code.  If applicable, a second trouble report can be displayed by keying in another COMMAND 40 (the maximum number of troubles held in the buffer is two).  If no indicators light on the second COMMAND 40 entry, there is only one cause for each trouble report. After the panel is disabled/restarted, powered cycled, or serviced for the indicated system troubles, clear the system trouble memory by entering COMMAND 40 until no troubles are displayed.  Press any key to exit COMMAND 40 since it is not automatically exited upon alarm or trouble condition. Alarms and troubles will continute to report to the central station unabated. 2|4 : D5100 Communication Error / bad connection to programmer 1     : Faulted Zone 2     : Command Center Communication Err / noisy environment or wiring issue 1|2: Communication Failure / unable to communicate with central station 3     : RJ Jack Supervision / phone cord unplugged or wired incorrectly 1|3:   Aux Power Supervision / possible short on aux device or wiring 2|3:   AC Power Fail / Check transformer power and/or wiring 1|2|3:Battery Supervision / low or failing battery 4    :  Command Center Fault / Check wiring and/or programming 1|4:    Internal Hardware Fault / main system board failure 1|2|4: Missing Serial Device / check keypads and/or expander 3|4:    Device Programming Err / keypad or expander does not match programming. 1|3|4:  Internal Sofwtare Err / internal memory failure 2|3|4:  Checksum Fail / EEPROM Failure 1|2|3|4: System ROM Failure / Internal ROM Failure 
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    ‎06-19-2018 09:45 PM
    How to make the DS7060 panel send a 3 digit account number.
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    ‎06-18-2018 10:58 PM
    How to add a passcode on the 2000 Series panel using a Text Keypad. D2212, D222A LCD, D223A LCD, D222,D223, D2412,D2812
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    ‎06-18-2018 10:49 PM
    How to configure a keyswitch point on a 2000 Series panel. D2212, D2412, D2812
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    ‎06-18-2018 09:57 PM
    How to view System Troubles on the DS7240/DS7220. DS7240,DS7220,DS7445I,DS7447I
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    ‎06-18-2018 09:50 PM
    How to address LED keypads addressed to work with the D2212/D2412/D2812.
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