About Central-Support

Question   How is the storage capacity calculated for DSA E-Series E2800 12-bay (RAID 6)? Answer   According to this E2800 DSA-N2C8XC-12AT unit, NetApp uses disks that have a net capacity of 10,691TB.   1 HDD = 10948.5 GB (NET) = 12 TB (GROSS) = 10,69 TB 12 HDDs without RAID = 128,30 TB 12 HDDs in RAID 6 =  128,30 TB - (10,69 TB x 2 HDDs)= 128,30 TB -  21,38 TB = 106.92 TB  Total capacity: RAID 6 contains 12 HDDs → is given by the sum of the total capacity of 10 HDDs (max. 2 broken HDDs without losing data) ex 106,92TB RAID 5 contains 12 HDDs → is given by the sum of the total capacity of 11 HDDs (max. 1 broken HDDs without losing data) ex 117,61TB   The VRM is using the TB value in the VRM dashboard and GB value in his logs. But all calculated with the 1TB = 1024GB ... View more

Question   What does the color of the led in the front view of the DIVAR IP AIO 5000 indicate?   Answer   Continuously on and red:  an overheat condition has occurred. (This may be caused by cable congestion) Blinking red (1hz): fan failure: check for an inoperative fan. Blinking red (0.25 Hz): Power failure: check for an inoperative power supply Solid blue: local UID has been activated. Use this function to locate the unit in a rack environment. Blinking blue (300msec): remote UID has been activated. Use this function to locate the unit from a remote location ... View more

Question   What is the difference between ‘Operator Logon- off’ & ‘Operator Client Logon- off’ events in BVMS?   Answer   1) Operator Logon/off is logged for all kind of applications/users connecting to the BVMS system (OC, CC, Keyboard, ...)  2) Operator Client Logon/off is only logged for BVMS Operator Client logons and contains additional information, like the PC were the logon/off happened.   ... View more

Question   What is the meaning of each button on the KBD Universal XF? Answer     Buttons - command sequences Call-up camera: Select image pane* → camera # → Call-up Sequence: Select image pane* →   (blinking when pressed) →sequence # → PTZ usage: Select image pane* → dome # →  →   (blinking when active) → use joystick Preposition usage:   (blinking when active) → Preposition # →  Server select:    (blinking when active) → Server # →  Switch to MG:    (blinking when active) → Decoder # →   Call-up MG camera: camera # →    Exit all modes:    * = select via joystick   Jog/Shuttle, Inner button: Anticlockwise Turn: single frame reverse playback Clockwise Turn: single frame forward playback   Jog/Shuttle, Outer ring: Anticlockwise Turn: increasing reverse playback speed (further = faster) Clockwise Turn: increasing forward playback speed (further = faster) Note: This keyboard does not offer “Tree Mode” & no “show/hide image pane bar” button ... View more

Question   Is the usage of command and digital properties function supported?   Answer   This function is not supported with Driver Bosch FSI. For Bosch FSI: If an output for e.g. an interface module FLM-420-x needs to be activated, then FLM-420-x can be added to the map as detector and the corresponding commands can be used.   ... View more