About Central-Support

IVA Pro Privacy with FW 9.40   Overview: 1 Introduction 2 Features 3 Limitations 4 Configuration 4.1 Enable the “blurring” 4.2 Stationary privacy masks / IVA behind privacy masks 4.3 Enable face detection 4.4 Anonymization of moving objects   1 Introduction   Privacy protection is important to ensure personal rights and to conform to the legal requirements and corporate regulations. IVA Pro Privacy supports with this by automatic “AI-based blurring” of people, faces, vehicles or general IVA objects as soon as they are detected, or by hiding the video fully while still providing anonymized metadata. Thus, IVA Pro Privacy provides full details of the scene to maintain security or gather statistics without revealing potentially sensitive information. Example applications include: Masking vehicles for privacy conform traffic monitoring Anonymize workers in manufacturing plants Anonymize employees and guests in buildings   2 Features   Semi-transparent privacy mask: IVA Pro Privacy uses a semi-transparent privacy mask, ensuring anonymization while still getting insights about moving objects in the area. IVA Pro behind privacy mask: IVA Pro Privacy offers the option to mask the camera image fully or partially, but still allowing other IVA Pro versions to run in these areas, obtaining anonymized metadata, counting statistics and alarm events while protecting the privacy of the people involved. Masking IVA Pro objects: IVA Pro Privacy offers to dynamically mask all of the objects detected by other IVA Pro variants, ensuring their privacy while giving the operator an unhindered view of the rest of the scene. Synchronized video & metadata: IVA Pro Privacy synchronizes video stream and IVA Pro objects for best anonymization performance. Selectable per stream: IVA Pro Privacy can be configured individually per encoder stream, allowing anonymization of people in the live view but still conserving evidence in a recorded stream which can be restricted to a tighter user group. All of the IVA Pro Privacy options can be combined in each stream to best suit the targeted application and required privacy levels. Combinable with other IVA Pro versions: IVA Pro Privacy can be added to any IVA Pro variant that detects and tracks objects like IVA Pro Buildings, IVA Pro Perimeter, IVA Pro Visual Gun Detection, IVA Pro PPE and IVA Pro Appearance. Class-based privacy protection: Select which IVA Pro objects should be masked. Either mask all IVA Pro objects, or only faces, only persons or only vehicles. For example, decide that in your application it is enough to mask the persons heads to preserve their anonymity, but show the rest of their bodies for production monitoring.   3 Limitations   Only available on CPP14 3100i series cameras are not supported FLEXIDOME multi is not supported Dewarped modes in FLEXIDOME panoramic are not supported 60fps is not supported. Note that while the encoder will automatically use 30fps instead, other parts of the camera may still use 60fps resulting in further limitations. Best set to 30fps directly. IVA Pro Privacy can be used together with IVA Pro Buildings, IVA Pro Perimeter, IVA Pro Traffic, IVA Pro Visual Gun Detection, IVA Pro PPE and IVA Pro Appearance. Head/face detection only available with IVA Pro Buildings, IVA Pro Traffic, IVA Pro PPE and IVA Pro Appearance Person and vehicle detection only available where IVA Pro supports these classes. The synchronization delays the video by 7 frames. If metadata is delayed more than 7 frames, then object-based blurring will not happen. Metadata may be send out before the video, and as live view shows what is available, will appear to “move” before the objects. This is similar to the delay of metadata which happens in the asynchronous normal modes. 4k / 9MP cameras are not able to deliver full frame rate with IVA Pro Privacy active, and their jpegs are not always anonymized correctly. 4/5 MP cameras may drop the framerate when 90/270° rotations are enabled. When burring is activated in the cameras installer menu, the following encoder stream limitations apply: Privacy masks and other orientation-related parameters must be checked and eventually re-assigned after rotating a camera. With electronic image stabilization (EIS) enabled: As privacy masks are applied to the sensor image, privacy masks may jump depending on the corrections induced by EIS and not exactly match with the drawn area. Privacy masks might not match the drawn area depending on the EIS state since the masks are applied before image stabilization. It might be advised to slightly enlarge the privacy mask areas to ensure privacy. The virtual movement of privacy masks and the resulting unveiling of background around the masks might cause false motion detection.   Step-by-step guide   4 Configuration   4.1 Enable the “blurring”   In the Configuration Manager, go to General -> Initialization and set Blurring to On. You can also configure the color of the blurry mask there. Once this is enabled, the video is buffered half a second in order to synchronize video image and metadata, to ensure the anonymization will happen at the right location and the right time.   4.2 Stationary privacy masks / IVA behind privacy masks   For masking out stationary areas, or to fully mask the video while still obtaining metadata. In the Configuration manager, go to Camera ->Privacy Masks and draw and enable a new privacy mask. Ensure that the Blur pattern is selected, otherwise IVA Pro cannot generate metadata behind the privacy mask.   4.3 Enable face detection   Face anonymization is available with IVA Pro Buildings, IVA Pro Traffic, IVA Pro PPE and IVA Pro Appearance. Activate it by going to VCA ->Metadata and set face detection to on.   4.4 Anonymization of moving objects   For masking out IVA Pro objects, go to Camera -> Video streams and set the Permanent metadata display to mask out the desired objects. Depending on the camera and IVA Pro version, different options may be shown.    Nice to know: Technical documentation for Video Analytics   ... View more

Question   Which Plug-in helps for analytics or playback search for Bosch cameras integrated in Milestone?   Answer   You can check the features of Bosch cameras integrated in Milestone by accessing the below page: Our global technology partner Milestone We have the Plug-ins on our Download Store: Milestone Plug-ins If you encounter an issue related to analytics, you can use the “Enhanced metadata” Plug-in and if it’s for search in playback you can use the “Forensic Search” Plug-in.   ... View more

🕒 This procedure takes in average ~ 5 min to complete   Possible causes and solution(s)   Symptoms   After changing the camera’s IP address, the camera cannot be accessed any more from the PC via WEB interface or from Configuration Manager, the new details being: IP PC: 169.254.24.212 PC subnet mask: 255.255.0.0 IP camera: 192.168.1.20 Camera subnet mask: 255.0.0.0 The “Device configuration not supported” (in Configuration Manager) & “The site can’t be reached” (in WEB GUI) messages occur when trying to connect to the camera.   Causes   The PC you are using may not be in the same IP range as the camera, which could be the obstacle preventing the connection.    Solution   Please check if your PC is currently assigned in a static IP.   Make sure that the PC you are using is in the same network segment as the camera (IP address range, subnet coverage etc). Otherwise, you will not be able to access and configure the camera at all from your PC.    Good to know: IP Address Range: Both the PC and the camera are assigned IP addresses within the same range: For example, they might both have IP addresses in the range 192.168.1.X, where X represents a unique number for each device. Subnet Mask: The subnet mask determines the size of the network segment. If the PC and the camera are in the same network segment, they would have the same subnet mask, such as 255.255.255.0, indicating that the first three octets (192.168.1) represent the network portion, and the last octet (X) represents the host portion. In summary, when the PC and the camera are in the same network segment, they share the same IP address range, subnet mask, and default gateway, enabling them to communicate directly with each other within the local network. ... View more

 ⚠️ According to the Release Notes at page 8-9: “The firmware downgrade of a camera running firmware 8.90.0036, or higher, into the version 8.48.0017, or lower, will generate a factory reset of the camera. This limitation is created due to the fact that former versions of firmware were using a different version of Operational System (Android 8). Because of the factory reset, the camera would delete all configuration settings, so in order to prevent our customers to get their configuration deleted without proper awareness we introduced a mechanism that doesn’t allow the downgrade from a firmware using Android 10 to a firmware version based on Android 8”   For the Firmware downgrade process from v8.91 to v8.45, perform the steps from the following guide:   Step-by-step guide   1. Download and upload the below FW: https://downloadstore.boschsecurity.com/FILES/CPP13_FW_8.90.0037.fw In case the Error 111 is displayed during the Firmware downgrade process, please proceed with the below steps in order for the camera’s minimum FW to change: Access the camera via Web Browser From the Service tab, please click on licenses, Please copy the below activation key and paste it into the Activation Key field, then please click on set: 22-01.86.01-53A537EB-80779FA1-48ECFB88-8F474790-2A5EED92 Once this is done, the camera should reboot, and the minimum Firmware should be now changed, and you should be able to downgrade to FW 8.45.   2. After camera is downgraded to FW 8.90, please download, and apply the below FW: https://downloadstore.boschsecurity.com/FILES/CPP13_FW_8.45.0032_INTEOX.fw ⚠️ Disabling the downgrade to an Android 8 based firmware version: 22-01.86.00-C8EBB875-81BB3BE6-6A1D94D7-5B5BBAB4-6DF9826B   Note: Some of the above-mentioned issues are deviations from the datasheet. ... View more

  🕞 This procedure takes in average ~ 5 min to complete   Focus is the process of adjusting the lens to ensure that objects in a specific area of the scene are clear.    Step-by-step guide   To set the focus position on MIC IP starlight 7100i (setpoint from far to nearby focus/ focus to a certain setpoint), access the camera from web browser and follow the below steps. The most simple and reliable way is to simply configure this in the camera for each preset and this is a one-time setting.  Go to Configuration   Expand the Camera menu   Select Pre-position settings   In the Pre-Position field, choose Pre-position 1. The fields below will automatically update as follows:  Name: Pre-position 1  Automatic exposure area: Full-screen  Auto-focus: One push  Day near limit (m): 0.30  Night near limit (m): 0.10 5      Click the Set button to apply the changes.  This configuration could be also done through Bosch Configuration Manager.     Nice to know: For significant image improvements, consider the following:  update to the latest firmware.  update the camera block.  restore the scene mode to default and use the default scene mode.  See also: MIC IP starlight 7100i - focus issue (basics checks)  ... View more