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If your DINION IP Thermal 8000 (NHT-8000) camera is reporting blurred/unclear/unsharp images that are randomly appearing during the day, or the night, please follow the steps below in order to fix it.   Step-by-step guide:   1. Please simply adjust the focus on the camera lens:  Lens Adjustment   2. Generally, the thermal cameras have low resolution VGA or QVGA. Ensure that your application is utilizing the highest possible resolution the camera can provide 3. For BVMS environments > Ensure the camera is correct detected by BVMS > right mouse click in device tree in Configuration Client > select "edit encoder" to "read encoding capabilities" > save & activate 4. NHT-8000-F19QS has a resolution of QVGA 320x240. Therefore, specially when the image get blown-up, the low resolution can become more noticeable. ... View more

Below article is only applicable to BVMS Versions prior to BVMS 10.0.1 from BVMS Version 10.0.1 on-wards an automated check has been introduced to avoid this gets forgotten If you just added a device to BVMS, you get the possible stream options as per a “Config table” known to BVMS. Or sometimes after a FW update the device receives new stream capabilities. In this case we have added the FlexiDome IP starlight 7000 VR: Please follow the steps below, if you wish to use the settings as per the devices current configured capabilities.   Step-by-step guide   You need to right click on the device and choose “Edit Encoder”   The device then reports to BVMS what it is capable of doing. Note below the “Device Capabilities” box, that “The device capabilities changed”   Now if you go to the “Camera’s & recording” section you will notice that the stream options have been changed   If you need to change the Product variant or base Frame Rate, you will need to ask BVMS again to get the device capabilities. Again you will get a different set of stream options. Below set to 30ips.   Updating device states and capabilities in BVMS v12.1 For example, after a firmware update it can be necessary to synchronize the capabilities of all configured decoders, encoders and VSGs. With this function, the capabilities from each device are compared to the capabilities already stored within BVMS. You can update the device capabilities of all devices in the device three at once. It is also possible to copy a list of the devices whose capabilities changed into the clipboard. You can then paste the list, for example, into a text editor to examine the changes in detail. The device list from clipboard is formatted as CSV and contains the following information: Device Device type IP address   1. Click  The Update device capabilities dialog box is displayed. The state information of all devices is updated and the device capabilities are retrieved. Only of device capabilities are not up to date, the appropriate devices are displayed in a list and the Upgrade button is enabled. 2. If required, click Copy device list to clipboard. 3. Click Update. 4. Click OK. → The device capabilities are now updated. ... View more

Sometimes it is preferable to have a different “user mode” during the day then in the night. Our cameras by default have the option to switch the user mode e.g. triggered by the camera D/N switch over. But also other triggers can be chosen. Below an example how to setup the “user mode” switching triggered by the D/N switch over.   Step-by-step guide   Step 1) Let the output  follow the Day/Night switching to genera an alarm: Interfaces > Alarm outputs > alarm outputs follows > Day/Night   Step 2) Turn on the option to switch user mode based on an alarm: Alarm inputs > Input 1 > action "switch mode" > select the appropriate modes for “Active” and “Inactive”   Step 3) a script is now automatic created. Modify this script so the user switch mode is done based on “Relay 1” from step 1 instead of the alarm “input 1” from step 2. ... View more

Question   Which are the options available in the ‘Live’ functions web page of FLEXIDOME multi 7000i (CPP14)?   Answer   Some options have been removed when compared to previous CPPs, as they are only useful for moving cameras. Below is the overview of the web page of ‘Live’ functions section and the options remained available for FLEXIDOME multi 7000i (CPP14) cameras. Transmit audio When selected, the audio from the camera (if set to On on the Audio page) is sent to the computer. This setting applies only to the computer on which the selection is made. Transmitting audio data requires additional network bandwidth. Auto logout time [min] Set a time frame (in minutes) for the automatic logout. Default value is 0 (no automatic logout). Show alarm inputs The alarm inputs are displayed next to the video image as icons along with their assigned names. If an alarm is active, the corresponding icon changes color. Show alarm outputs Alarm outputs are shown next to the video image as icons along with their assigned names. If an output is switched, the icon changes color. Allow snapshots Select the type of player to be used for live mode viewing Allow local recording Specify whether the icon for saving video sequences locally should be displayed below the live image. Video sequences can only be saved locally on your hard disk if this icon is visible. Path for JPEG and video files Enter the path for the storage location of individual images and video sequences saved from the LIVE Video file format Select a file format for the live page display. The MP4 format does not include metadata   If you want to learn more about CPP14 and see the history of Bosch CPPs, please check the Common Product Platform 14 (CPP14) Technical Whitepaper from here. ... View more

Question   Where can you find the System Overview and Dashboard of FLEXIDOME multi 7000i camera?   Answer   System Overview: The System Overview of FLEXIDOME multi 7000i camera can be found in the camera web page. Open one browser and type the camera IP address Go to Configuration > expand Service > select System Overview The System Overview page shows the same information as previous CPP versions. This web page is for information only, so none of the fields displayed can be edited. Although this information is also included in the Log files, this view provides some valuable information at a quick glance. This table highlights the most important parts of this overview. If the SYSTEM CONTROLLER (SC) or Camera controller FW version is all zeroes, then either the FW has been corrupted or the internal communications between these controllers and the IPBE have failed. Reinstall or Upgrade the FW to recover. If this doesn’t fix it, please use the HW Reset button to default the camera. Refer to the Operation Manual, (page 51).   Dashboard: The Dashboard of the FLEXIDOME multi 7000i camera can be found near the Configuration tab, on the upper right side of the page. The Dashboard shows the System Overview information as well as details on which streams are being pulled and whether each stream is recording, which blocks are being used and pre-mounted etc. As well as an overview of the currently enabled protocols. This is similar to previous CPP versions. ... View more