About Central_Support

Question   XProtect offers 3 different modes of metadata streaming. What are the differences there?   Answer   Bosch binary: The metadata is transmitted as VCD data, which is a binary representation of the metadata that is generated on the camera. This format is most efficient in terms of bitrate and needed for the Bosch plugins ('Enhanced Metadata plugin' and 'Forensic Search plugin') in XProtect. ONVIF: The metadata is transmitted in XML format as defined by Onvif. This format consumes more bitrate than the VCD format and it's needed for the Milestone's Centralized Metadata Search. ONVIF Extended: This format is a combination of the two others and needed to cater for the 2 use cases described above. ... View more

Question   Where can i get information on the supported Bosch cameras in Milestone XProtect.   Answer   Supported devices for the current Milestone products are listed here. The Milestone Supported Device List includes the licensing information applicable to XProtect 2021 R1 and further versions. For licensing information applicable to older versions of XProtect click here.   ... View more

The article describes how to receive analytic events from Bosch cameras in Milestone XProtect.   Step-by-step guide   As of Device Pack 10.5 Milestone drivers for Bosch devices support dynamic events. Those events are not predefined in the drivers and are read automatically from the device when it is first added to XProtect. XProtect puts Bosch dynamic events into three categories: audio events, input events and video events. All un-categorized events are added as video events. Some dynamic events can duplicate predefined events, this is done intentionally to keep backward compatibility with existing installations and older products. Analytic events are also part of this mechanism and can be subscribed to, as shown below: New events - changes in the rule set: If a new event appears or is removed (with a newer FW or otherwise) the user must use “Replace hardware” functionality of XProtect to reload the list of dynamic events, otherwise some event might not work.   As of XProtect 2022R1 the 'Replace Hardware' procedure is replaces by a much more convenient way, which allows to re-read the devices settings, without the need of a hardware replacement: ... View more

This article describes how to secure the data connection between Bosch cameras and Milestone's XProtect by the use of 'Authority-signed Certificates' when setting up a secure connection between Bosch cameras and XProtect.   Step-by-step guide   For maximum security XProtect supports certificate checking and hostname validation for Bosch devices. To use the feature users will have to create a valid certificate chain by: Creating or using already created root certificate and installing it in the Windows certificate store. Signing a CSR from the device using the root certificate (having the CN be the hostname/IP of the device). Installing this certificate on the device. Enabling Certificate validation and Hostname validation settings for HTTPS connections.   ... View more

This article describes how to use Milestone's PTZ  "Home" position with Bosch PTZ cameras.   Milestone's Smart Client's PTZ control provides a 'Home' button, which can be used and configured in several ways.   Step-by-step guide   The action that is executed on the click of the home button is defined in the Camera's video settings in the Management Client as depicted below:   This settings is available in the 'Bosch' driver for the Inteox cameras and in the 'BoschPTZ' driver since Device Pack 11.9 Hardware default maps to the 'Homing procedure', which takes quite some time and is very often not the mode that is wanted by the end customers. Alternative Home maps to the 'Alternative Home' position, set on the cameras, where available. Any other preset maps the preset to the home button - this was implemented as a workaround for Bosch cameras that do not provide an 'Alternative Home' position. ... View more