Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Conference & Discussion

    Sort by:
    ‎11-01-2022 02:47 PM
    The DICENTIS cannot handle more than one enabled NIC at the same time and this could lead that it choose the wrong NIC and interrupts the system. This will be specially important if you use your own Server. To solve this problem it is necessary to precisely define the DICENTIS NIC. These next few steps will show you how to do that.
    View full article
    ‎08-21-2023 09:49 AM
    The DICENTIS Server has a own log file system which is working in the back ground and is called LogDump. If something went wrong during the operation it will be reported in there. In many times this is a good tool for error analysis as well as fault detection and will often requested by the Technical Support for pre-analysis. In the next Step-by-step guide it will be shown how to extract the LogDump file form DICENTIS Conference System.
    View full article
    ‎02-26-2024 09:29 AM
    If you are facing unknown problems with your DICENTIS wired system and you need advice from the technical support on that we will ask for log files and other information to start our analysis. For that reason this little program was created to make the extraction of all needed log files, system settings and other data more easily to extract. In future it is planed to integrate this in our software.
    View full article
    ‎06-30-2021 11:10 AM
    In some cases, especially if you use a 3rd party PC as DICENTIS Server, it could be necessary to update your network driver. For example, if discussion units show a red LED from time to time or your DICENTIS is dropping out it could be related to the network driver. Be aware that a normal Windows Update will not refresh this driver and you have to update it manually!
    View full article
    2 weeks ago
    DICENTIS installation log files are needed for further analysis for Technical support team if the software update failed or later some errors occurred. Below it is explained how you can extract DICENTIS installation log files.
    View full article
    2 weeks ago
    If something is not working well in the Microsoft Windows Server it will be recorded in the Event Viewer (log files) and can indicate where the error occurs. This is a good tool for the Technical Support to figure out if there are considerable issues in the Windows and other programs.
    View full article
    ‎11-02-2022 04:00 PM
    A very common mistake is to to forget to update your Windows and other Microsoft products which are also used by the DICENTIS.
    View full article
    ‎08-24-2021 10:36 AM
    To back up your DICENTIS Server System is one of the most important maintenance task and it should be done on regular basis. Especially if you have to set up your Server for the first time it is highly recommended to do an backup to save your system, programs , settings and so on. The reason obviously for this is if a system crash occurred you should be prepared to set up or recover the Dicentis again. This will save you a lot of trouble if it is done properly beforehand. There are four main themes to perform for a 100% save back up which will be now explained how to do it.
    View full article
    ‎11-14-2022 01:16 PM
    If you are facing problems with the API to construct your own synoptic view you can take a look at the RESTful API test page as well as Synoptic control example.
    View full article
    ‎10-26-2022 08:38 AM
    This is a small instruction how to update the DICENTIS wireless. All settings and license will not be affected from the update and can be used like before again.  
    View full article
    a week ago
    Network Docent scans and visualizes the network environment and is giving simple insight into all devices and cable connections of a network based system. This Software can help you to identify network errors and find quick solutions to fix them. You even can extract an Network snapshot which is an important log file for the Technical Support.  
    View full article
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist