Issue
The D279 or D279A will not recover the default passcode while following the instructions.
Solution
You are performing this procedure while one of the D279A zones is not in a normal condition. Normalize D279A zones and the default procedure will work.
D7112
Overview: Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher.
Issue
Panel is non responsive to any programming.
Solution
Firmware Revision 3.57 is NOT compatible with the D7112 panels with a date code of X9416 or higher.
Issue
What are the steps on silencing the fire alarm, and resetting the control panel?
Solution
Present your token twice, or enter your pass code twice.
Issue
Unable to get the token reader to work when the UI is mounted to a metal surface.
Solution
The IUI-EZ1 cannot be mounted directly to a metal surface. The UI needs to be separated by at least 3 inches of non-conductive material between the metal surface.
How to determine the wiring requirements for the multiplex bus and zone loops.
DS7400X,DS7400,DS7400Xi,DS7400XIVER2,DS7400XIVER3+,DS7400XIVER4+,DS7461i,DS7460i,DS7465i,DS7457i,DS7432
I just replaced my external modem with a new one, and when connecting to a panel the status screen never moves from (configuring port).
D5500C-LITE-LPT,D5500C-LITE-USB,D5500C-LPT,D5500C-USB,D5500CU,D5500CU-LITE,RAM,RAM IV - D5370,RAMIV,RAMIV LITE,RPS,RPS LITE
I upgraded my computer. Started using an external modem for communication instead of using the Tecmar internal modem (d9350/9351) and am getting an “invalid or missing hardware key communication unavailable" error.
RAM,RAM IV - D5370,RAMII,RAMIII,RAMIV,RPS
When attempting to use the Excursion mode feature on a 2000 series panel, why does the keypad prompt the user to enter a passcode after pressing the Clear key?
D2212,D2412,D2812
